Freelancer profile translated to English.

Description

Versatile expert in e-commerce, sales & data – Your ally to boost your online business

Passionate about e-commerce and the quality of customer service, I offer you complete and effective support.

✅ Sales optimization

✅ Guaranteed customer satisfaction

✅ Precise order management

✅ Personalized & responsive support

✅ Data reliability and clear reporting

✅ Mastery of e-commerce tools (Shopify, etc.)

Organized, rigorous and results-oriented, I adapt to your needs to ensure the smooth running of your online activity. Always ready to take on new challenges, I make it a point of honor to offer a fluid, human and professional service.

Let's discuss your goals and see how I can help you achieve them! Contact me :-)

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Agence
Communication and interaction manager
February 2023 - July 2023 (5 months)
• Provide exceptional support to customers through our online chat platform.
• Managing customer requests, resolving problems and creating a positive experience for users.
Lofty
E-commerce assistant
January 2022 - January 2024 (2 years)
Product research and content creation (product sheet and integration) Product photo retouching Writing reviews and imports Emailing manager (request for information and customer complaint) Social network management of the online store
OVB Allfinanz
Teleprospector appointment booking
BANKING AND INSURANCE
October 2023 - January 2024 (3 months)
Telephone prospecting aimed at organizing appointments for consultations with an insurance advisor. Entry and management of customer data. Calendar management