About Rotsy
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Yello FranceAccountantTECHNovember 2022 - Today (3 years and 9 months)✔️ Account review✔️ Bank reconciliation✔️ Administrative management✔️ Assistance to the statutory auditor✔️ Establishment of tax packages
- Ecomeasy - Terres de VikingsVirtual Assistant - Community Manager - Customer Service ManagerE-COMMERCEJanuary 2014 - Today (12 years and 7 months)✔️ Community Management | Social media management (creation and publication of content on the Facebook - Instagram - Pinterest page)✔️ Customer Service Management (management of emails and messages on social networks)✔️ Order management on Shopify and Dropified✔️ After-sales service follow-up (exchange - return - refund)✔️ Writing and integration of product sheets on Shopify✔️ Writing and launching Newsletter on Mailchimp
- NEVER GIVE UPCustomer Service Manager - AlphabodySPORTSMay 2020 - June 2023 (3 years)✔️ Email management on Helpscout✔️ Management of coaching clients on Kajabi and ActivCampaign✔️ Management of membership requests to the Facebook group✔️ Order tracking and shop management on Woocommerce✔️ Transcription and Subtitling of videos on Youtube channel
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Education
- Master 2 - Accounting, Audit and ControlUniversity of Antananarivo, Madagascar2015
Certifications
- Advanced 2 Certificate in EnglishEnglish Teaching Program2016
Skill set
Categories
- Other