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Rose CabaretRC

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Freelancer profile translated to English.
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About Rose

IT Business Analyst specialized in banking environments and complex information systems, I support organizations in analyzing, structuring, and formalizing their business needs, in order to design and deliver adapted, high-performing IT solutions aligned with business objectives.
I have worked on projects in banking and large corporate environments, in build, run, and evolutionary maintenance contexts, often subject to strong quality, deadline, and compliance constraints. Accustomed to complex IT environments and multi-stakeholder interactions, I actively contribute to MOA/MOE coordination and to smooth communication between the various stakeholders.
My expertise covers in particular: needs analysis and prioritization, writing functional specifications, designing workflows and processes, preparing and executing test campaigns, managing defects, as well as post-deployment monitoring and continuous improvement of solutions.
I primarily work with Agile methods (Scrum) and adopt a pragmatic approach focused on value and the user. I am comfortable interacting with technical teams and understanding application and infrastructure constraints.
Recognized for my analytical skills, rigor, synthesis ability, and cross-functional communication, I strive to propose clear, realistic, and quickly actionable solutions, serving the business teams and the success of projects.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Caisse d'Epargne Ile-de-France
    CMM Manager (Multi-Channel Contact)
    January 2025 - Today (1 year and 5 months)
    Hôtel de Ville, Paris, France
    Configuration and setup of the solution in line with expressed business needs. Setting up user profiles, defining rights and authorizations, configuring call scenarios, waiting queues, and the Interactive Voice Response system.

    Post-deployment monitoring: User support after the solution goes live. Collecting, analyzing, and processing user feedback to identify areas for improvement.
  • Cnav
    DevOps Engineer
    September 2021 - October 2024 (3 years and 1 month)
    Hôtel de Ville, Paris, France
    Monthly interaction with development teams, production teams, and cross-functional stakeholders to ensure fluid communication and effective synchronization throughout the DevOps pipeline.
    Supporting and training internal teams on DevOps best practices (automation, version control, Dev/Ops collaboration), fostering the progressive adoption of DevOps culture within the organization.
  • UTC Climate, Controls & Security
    Marketing Intelligence Analyst
    September 2018 - September 2020 (2 years)
    7th Arr., Lyon, France
    • - Analysis of European climate engineering market statistical study results and submission of reports to management
    • - Quarterly update of internal databases to provide a global view of the market and competitors
    • - Strategic monitoring of trends and innovations for strategic decision-making. Newsletter writing in collaboration with the Marketing Department Manager
    • - Facilitating team meetings in English (10 people)
    • - Collaborative development of a portal to meet the information storage needs of various internal employees.

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Education

  • SCRUM MASTER Methods
    SCRUM MASTER Méthodes
  • Kanban
    Kanban

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