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About Rosa

Technology professional with over 20 years of experience in SAP application administration and support, systems infrastructure, and IT security. Extensive experience in SAP GRC administration, SAP HANA, SAP BW, and SAP BASIS, with skills in project management, operating system administration, teamwork, and continuous improvement of technological processes. Currently available for remote work and willing to adapt to Latin American time zones.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
Madrid (up to 50km)

Experience

  • ITL Finance
    Administrative Analyst
    PRIVATE EQUITY
    July 2025 - Today (11 months)
    Madrid, Spain
    Supported documentation, design, and improvement of the company's operational processes, as well as monitoring administrative processes and customer service.
    Reviewed contractual documentation for the formalization of lease agreements.
    Sales administration support
    Financing file management.
    Servicio de atención al cliente Optimización de procesos soporte administrativo Organización y gestión administrativa Gestión de facturación
  • INFONAVIT
    SAP Security Manager
    PUBLIC SECTOR
    June 2007 - August 2024 (17 years and 2 months)
    Ciudad de México, Mexico
    Participated as a project leader in Identity Management with SAP IDM, improving end-user response times by 50%.
    Led projects that reduced critical SAP security incidents by 40%.
    Reduced application access risks by 30% through SAP GRC role optimization.
    Acted as the responsible for SAP application support and maintenance.
    Supported requirements management under project management methodology.
    Participated as a leader in the implementation and maintenance of SAP infrastructure, ensuring service levels agreed with business areas.
    Worked as a leader in SAP infrastructure recovery in contingency cases (DRP).
    Monitored application vulnerability analyses with the Fortify on Demand tool, improving security levels in various production applications.
    Administración de SAP GRC (Governance, Risk & Compliance) Gestión de usuarios y roles SAP Análisis y mitigación de riesgos de acceso aplicativo Gestión de vulnerabilidades aplicativas con Fortify on Demand SAP Basis
  • TELMEX-SIGMA TAO
    Systems Consultant
    TELECOMMUNICATIONS
    November 2006 - June 2007 (7 months)
    Ciudad de México, Mexico
    Handled SAP application security incidents
    Support and maintenance for SAP application user accounts
    Alta y modificación de roles de aplicaciones SAP Administración de usuarios SAP Administración de perfiles SAP Análisis de logs de auditoría SAP Monitoreo de procesos SAP

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Education

  • Administration of Computer Networks
    IFP
    Admón. Sistemas Informáticos en Redes
  • Bachelor's Degree in Computer Science
    National Autonomous University of Mexico
    2001
    Licenciatura en Informática

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