Freelancer profile translated to English.
Back to original languageAbout Rosalie
I support entrepreneurs and artisans in creating their visual identity, from photography to website, for a professional and coherent presence.
Graduated from a business school, complemented by a UI/UX design certification, I support you in your marketing. Passionate about photography, I bring unique creativity to your project. With seven years of experience in software, I combine my technical skills and artistic sense to create a visual identity that reflects you. Visit rosalie-studio.fr
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Marseille (up to 50km)
Experience
- TeamtailorAccount ExecutiveSeptember 2024 - Today (1 year and 11 months)Marseille, France➜ An intuitive and user-friendly platform that places people at the center of recruitment. ➜ Powerful tools to improve employer branding and maximize candidate engagement. ➜ Personalized support for each client, with a dedicated and responsive team. Revolutionize your recruitment processes with Teamtailor?
- BeetweenAccount ManagerMarch 2023 - October 2024 (1 year and 7 months)Marseille, France• - Define a development strategy for each account• - Develop upsell and cross-sell,• - Client support and negotiation with C-Level executives,• - Manage tenders for the allocated portfolio,• - Develop lasting partnerships by adding value and building trust relationships,• - Work closely with product to define the roadmap,• - Customer support and CSM.
- Combo (ex-Snapshift)Customer Success ManagerMarch 2021 - March 2023 (2 years)Paris, FranceProject management for Key Accounts:• - Onboarding and support for large accounts (+3500K ARR• - level 2 & 3) in the deployment of the Combo application• - Facilitate training sessions• - Lead project progress review meetings (quarterly), identify expansion opportunitiesOthers:• - Chat• - Billing• - NPS• - Participation in internal processes & training of new hires
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Education
- BAFA (Brevet d'Aptitude aux Fonctions d'Animateur)BAFA (Brevet d'Aptitude aux Fonctions d'Animateur)
- SB Training (Lifeguard) Driving License BFormation SB (Surveillant de Baignade) Permis B