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Rosa CuestaRC

Rosa Cuesta

Asset, Hotel & Tourism Advisory

€415/day
Jaén, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rosa

Project Manager & Consultant in Strategy and Tourism Transformation. With over 20 years of international experience in the luxury hospitality and tourism sector, I help companies, hotel chains, and asset managers maximize their profitability and successfully undertake digital transformation processes. My career combines the operational rigor of major global firms with an advanced strategic and financial vision. How can I add value to your project? Asset Consulting and Operational Diagnosis: I conduct 360º audits to agilely integrate people, processes, and systems. I design feasibility studies and strategic repositioning plans to optimize hotel services and business units such as F&B or SPA. Asset Management and Financial Control: I help you supervise properties, ensure international quality standards (LQA), and optimize budgets through strict control of personnel costs, OPEX, and CAPEX investment management. Business Intelligence applied to Tourism: I use advanced data analytics (Compset, STR, INE) to design solid commercial strategies, identify new demand generators, and combat seasonality. Project Management and Change Management: Certified in project management and agile methodologies, I lead digital transformation and the implementation of new technological solutions, ensuring the involvement of the human team. I have led large-scale multidisciplinary and multicultural teams (up to over 250 people) in high-demand environments such as Dubai, Venice, and Spain. My approach is 100% results-oriented, focused on KPIs, and adapted to the current needs of the tourism market. If you are looking for an external consultant to optimize your operations, reposition an asset, or manage an organizational change project, let's talk.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • Italian

    Conversational

  • French

    Basic

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • Consultora Freelance
    Project Manager | Consultant in Tourism Transformation and Asset Management
    January 2025 - Today (1 year and 5 months)
    With over 20 years of international experience in luxury hospitality management, my focus has evolved from operational excellence on the ground to strategic consulting and Asset Management.

    My career with prestigious brands such as Jumeirah, Kempinski, and Paradores has allowed me to manage large-scale teams (up to 260+ people) and complex budgets, always ensuring the highest quality standards. Currently, as a Project Manager and Consultant, I help hotel assets navigate tourism transformation through:

    360º Audits and Operational Diagnosis: Identifying areas for improvement to maximize profitability and efficiency.
    Financial Strategy: Feasibility analysis, asset repositioning, and optimization of business units (F&B, SPA). * Change Management and Digitalization: Integration of processes and advanced technology for agile operations. * Team Training: Results-oriented and sustainable professional development.

    I am passionate about transforming operational challenges into sustainable business opportunities, combining data analytics with an impeccable service culture.
    Coordination of multidisciplinary teams (internal, suppliers, and partners). Asset Management Business Transformation
  • Millenium Hospitality Real Estate
    Asset and Operations Manager
    September 2022 - January 2025 (2 years and 4 months)
    Madrid, Spain
    • Financial Analysis and Strategy: Conducted detailed analysis of revenues, demand generators, and financial data to identify improvement opportunities, applying short- and long-term optimization strategies.
    • Quality and Compliance Supervision: Continuous inspection of properties to ensure compliance with high standards of service, cleanliness, and maintenance, ensuring guest satisfaction.
    • Reporting and Strategic Planning: Development of operational and financial reports to support strategic decision-making with senior management, optimizing annual and quarterly budgets.
  • Parador de Turismo Duque de Lerma
    Housekeeping Manager
    December 2020 - June 2022 (1 year and 6 months)
    Burgos, Spain
    • Operational Leadership: Directed a Housekeeping and laundry team of 25 people, maintaining high service standards and ensuring a safe and efficient work environment.
    • Development of Procedures and Policies: Implementation of specific policies and standards for the Parador, achieving a consistent and satisfactory guest experience.
    • Coordination with General Management: Direct reporting to the General Manager in the design of control and cost management to ensure the Parador's productivity.

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Education

  • MBA
    Chamber of Commerce of Granada,
    2011
    Postgrado en Hospitality Management
  • PG Hospitality Industry Management
    Les Roches Marbella, School of Hotel Management
    2009
    Licenciatura en Empresas y Actividades Turísticas

Certifications

  • Collaborative Tools - IFCT46
    Sigma
    2025
  • Project Manager
    IQS Executive Education
    2025

Skill set

Categories