About Roobens
English
Native or bilingual
French
Native or bilingual
Spanish
Fluent
Experience
- Been Around The GlobeTravel bloggerTRAVEL AND TOURISMMay 2017 - Today (9 years and 3 months)Paris, FranceWriting a bilingual French-English travel blogWriting all articles in French, but also in EnglishSEO writing of articles in order to be well referenced by search engines (keyword search, etc ...)Management of social networks related to the blogAnalysis of statistics related to the blog
- GrouponKey Account ManagerE-COMMERCEApril 2010 - December 2016 (6 years and 9 months)Paris, FranceImplementation of the Groupon Voyages back office- Monitoring and support of key accounts (via Salesforce CRM)- Advice to key accounts to optimize their Groupon offers- Coordination with various internal services (marketing planning, editorial, customer service, finance, legal) and implementation of processes- Monitoring of results (via "dashboards" and KPI) for the identification of the best Groupon partners with a view to their loyalty- Detection and resolution of various blocking points preventing the smooth running of a Groupon operation- Project management for the improvement of processes allowing Groupon partners an optimal experience during the validity of their offer- Coordination with Groupon EMEA teams (United Kingdom, Germany, Italy, Spain, Poland, Belgium, Netherlands, Norway, Sweden...) with a view to offers broadcast internationallyTraining of two teams of 6 people (Groupon Morocco and Groupon Romania) responsible for ensuring the telephone reception of partners broadcast on their respective pages as well as their follow-up throughout the validity of their offers.
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Education
- Master international tradeINSEEC2008Apprentissage des techniques du commerce international. Acquisition d'une bonne connaissance des grands marchés étrangers. Acquisition des bases techniques de la fonction achat d'une entreprise (sourcing, logistique et développement international).
- Licence LEA (Applied Foreign Languages) English-SpanishParis 3 La Sorbonne Nouvelle2006Traduction d'articles de journaux américains, espagnols, anglais mais également des articles de quotidiens d'Amérique latine. Étude de la grammaire anglaise et espagnole. Étude de l'histoire des États Unis, d'Angleterre, d'Espagne mais également des pays d'Amérique du Sud. Spécialisation en affaires et commerce en troisième année.