Freelancer profile translated to English.

Description

With extensive experience at major software publishers in France and internationally (Europe, US, Middle East,...), I moved into consulting and services, also spending time as an end-client, which gave me a comprehensive view of all aspects related to enterprise applications, including encountered difficulties and proposed solutions. My technical skills, along with my functional knowledge and curiosity, are key assets for the success of your projects.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Lebanese Armed Forces
Senior ERP Consultant
February 2024 - Today (2 years and 4 months)
Beirut, Lebanon
MS Dynamics ERP consultant February 2024 – Current
Held various meetings and workshops to identify the ERP needs to manage multiple entities and streamline their internal processes.
• Provided high level requirement analysis and implementation plan to rollout the MS Dynamics Finance and Operations solution
• Built an implementation methodology including data migration from various entities catering for the customer's needs.
• Assisted the client to find the most suitable ERP solution based on their needs and constraints (Finance, supply chain and asset management)
for Eurofins
Project Director
February 2021 - Today (5 years and 4 months)
Eurofins, a global leader in laboratory testing has decided to switch from Salesforce CRM to Microsoft Dynamics 365 CRM.
• Migrated 16 independent entities scattered around the world from Salesforce CRM (including ecosystem) into D365 CRM and Marketing.
• Migrated and consolidated existing marketing solutions (Pardot, Hubspot and ACT-ON) into Dynamics D365 Marketing.
• Built a solid relationship as a trusted advisor with various companies of the Eurofins Group in coordination with the top management
• Used third-party solutions like Talend and Dell Boomi for data integration and synchronization between D365 and LOB
applications (Laboratory Information Management Systems, ERP,…)
• Advised and provided best practices on the application and data integration between various solutions.
• Built a master data record repository to be used for reporting.
• Identified additional projects and built a C-level master plan and roadmap giving visibility to the top management team.
Ei-technologies
Pre-Sales Manager
February 2019 - January 2021 (1 year and 11 months)
Lebanon
• Established and managed the presales department with the largest Salesforce Platinum partner in France and the Middle East.
• RFP qualification and proposals (Licensing, architecture and professional services).
• Organized and delivered proof of concepts and customized demonstrations in various industry sectors
• Research on the AppExchange to find the best suitable solution for our prospects and clients.
• Liaison and coordination between Paris and Beirut offices.
• Coordination with Salesforce regarding lead generation and opportunity follow-up.