Freelancer profile translated to English.

Description

We offer services to help small and medium-sized businesses manage their IT infrastructure.

• Constant monitoring of the IT infrastructure

• Proactive correction of potential problems

• Periodic and automatic data backup

• Automatic information security assurance procedures

• A fixed and predefined cost model

• Unlimited interventions

The world today is constantly evolving, and when it comes to understanding any technological novelty, especially if it can benefit your professional activity, it can be difficult or time-consuming to do so. Or perhaps you are starting to look for solutions for managing several more machines in your office?

Discover how we can help you optimize your IT system and improve your productivity with our IT management services.

By opting for our expertise, you can focus on your core business and let our team of IT professionals handle the maintenance and monitoring of your IT assets. We are here to help you avoid or resolve unexpected problems and breakdowns as quickly as possible.

Focus on your core business, on your main activity

Let us take care of the proactive maintenance of your IT infrastructure, ensure business continuity by strengthening IT security, and help us control the total cost of ownership of your IT infrastructure.

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

RAGO Systemes
Shop/Workshop Manager
TECH
July 2016 - January 2023 (6 years and 7 months)
Levallois-Perret, France
Manager of an IT sales and services shop

- General Manager and Technical Director of an IT store providing maintenance, repair, IT management, and IT infrastructure installation services.
- Head of technical support for users, individuals, and professionals, for a very large volume of services.
- Management of projects for professional clients, including installation and configuration of IT equipment (computers, networks, servers, NAS, telephony).
- Responsible for planning, managing, and controlling inventory and purchases of materials and services from external suppliers (LDLC, TechData, Amazon, and others).
- Installation and deployment of tools and operating systems
- Configuration and maintenance of workstations and other devices
- User support
- Fault diagnosis and repair
- Recommendations and best practices
Windows Repair Diagnosis Computer Assembly IT Management IT Asset Management IT Maintenance Cybersecurity
Intel
IT@Intel Program Manager EMEA
TECH
October 2011 - September 2015 (4 years)
Paris, France
- International IT project management: Costa Rica, USA, Malaysia, Philippines, and China.
- IT infrastructure management. Responsible for infrastructure and server center.
- High-level project management for IT asset management with 3000 workstations.

Achievements and experience:
- Management of professional teams internationally
- Management of complex projects involving staff in different countries and time zones.
- Management of external suppliers, contracts, management of compliance with service level agreements, management of contractual services.
- Management and inventory of IT assets, both workstations and servers.
- Obsolescence control, updates, change control, continuous improvement.
Project Management Program Management Networks Innovation Management Digital Transformation IT Asset Management