Freelancer profile translated to English.
Back to original languageAbout Ronny
Do you want to win more customers and retain existing ones sustainably?
I support companies in achieving measurably better sales results – through structured acquisition, professional customer support, and strategic growth.
With over 20 years of experience in B2B sales and customer success, I know the challenges of growing companies: lack of time for proper acquisition, too little focus on existing customers, untapped revenue potential.
What I can do for you:
- Lead generation & qualification – systematic & effective (inbound/outbound)
- Customer support & upselling – customer loyalty as a revenue driver
- Structuring sales processes – CRM implementation, funnel building & reporting
- Sales on demand – interim sales, pilot projects, or international expansion
Industry Focus:
SaaS · Languages/Education · Real Estate · Services · B2B Services
What sets me apart:
- Entrepreneurial perspective & practical implementation
- Strong communicator in German, English & Portuguese
- CRM-savvy (e.g., Pipedrive, Zoho, Salesforce)
- International experience (DACH, Portugal, Brazil)
Results (excerpt):
- +30% customer retention through optimized support
- +25% conversion in the lead phase
- Built sales teams in >60 countries
Project Formats:
- Customer Acquisition
- Existing Customer Care
- Sales Consulting
- Interim Sales
- CRM Optimization
Ready to achieve your sales goals?
I look forward to connecting!
German
Native or bilingual
Portuguese
Fluent
English
Fluent
Remote only
Primarily works remotely
Experience
- Sail your LifeCertified CoachEDUCATION AND E-LEARNINGSeptember 2025 - Today (9 months)Aljezur, FA, PortugalAt Sail Your Life, I guide people through times of change – whether it's a career reorientation, the search for more meaning, or the courageous step into a new life abroad. My coaching helps individuals rediscover their inner compass to move forward with clarity, self-confidence, and authenticity.
- LingoamoCo-Founder & COOJanuary 2023 - Today (3 years and 5 months)Odiáxere, FA, PortugalAs Co-Founder and Chief Operating Officer at Lingoamo, I lead the operational and strategic development of an innovative EdTech company focused on digital language learning and AI-powered education solutions.- Designed and implemented the company’s overall strategy across language training, education, and technology- Built and led an international, cross-functional team- Developed scalable learning formats – from live virtual training to AI-enhanced self-learning platforms- Oversaw business development, partnership management, and client acquisition- Introduced automation tools and streamlined processes to boost efficiency- Acted as the bridge between product development, marketing, and salesOur mission: Rethinking language learning – practical, personalized, and powered by technology.
- Eszett Business Language ServicesManaging DirectorJune 2018 - December 2022 (4 years and 6 months)Responsibilities:• Managed a team of 50+ language instructors and administrative staff, ensuring high-quality service delivery.• Developed and executed strategic plans to enter new markets, successfully launching services in more than 60 countries.• Optimized operational processes, reducing overhead costs by 15% through efficient resource management.
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Education
- Life & Business CoachCERTYCOACH2023Life & Business Coach
- Estácio Romance Studies2013
Certifications
- Life- & Business CoachCertyCoach2023