Freelancer profile translated to English.
Back to original languageAbout Ronald
With over 20 years of experience in development for startups and large corporations, I have significantly expanded my skill set. This covers server administration, custom CRM creation, back-office, web services, and front-office development. I have also supported numerous companies in their digitalization processes.
This expertise has led me to work with various programming languages such as PHP, Python, and C++, as well as numerous frameworks, CMS, and CRMs, including SugarCRM, SuiteCRM, 1CRM, Symfony, CakePHP, Zend, Yii, and Drupal.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- SorenirCRM DeveloperSOFTWARE PUBLISHINGApril 2023 - October 2025 (2 years and 6 months)Paris, FranceAt SORENIR, I participated in the design, development, and optimization of CRM tools to support family support after the loss of a loved one. My work involved:Analyzing functional and operational needs in conjunction with business teams.Designing custom CRM solutions to centralize, organize, and track interactions with families.Developing and integrating specific modules to facilitate post-death process management.Ensuring the continuous maintenance, evolution, and optimization of the system.Assisting users to ensure smooth adoption of the tools.This role required significant involvement and technical expertise to create reliable solutions tailored to a sensitive and high-stakes context.
- BustronomeCRM DeveloperRESTAURANTS AND FOOD SERVICEJuly 2022 - March 2023 (8 months)Paris, FranceAt Bustronome, I designed, developed, and maintained custom CRM tools to optimize reservation management and customer relations for a unique gastronomic experience aboard panoramic buses.My responsibilities included:Analysis of business needs and definition of technical specifications.Development and customization of CRM modules for managing reservations, customer tracking, and marketing operations.Integration of the CRM with internal systems.Automation of processes to improve the efficiency of sales and administrative teams.Continuous technical support.This position allowed me to implement solutions combining technical performance and high-end customer experience requirements, adapted to an innovative service in the tourist catering sector.
- ES-GROUPECTOMEDICALJanuary 2022 - September 2022 (8 months)Paris, FranceAt ES-GROUPE, I participated in the design, development, and integration of CRM solutions adapted to the medical sector, with a particular focus on managing the HPRIM protocol for secure health data exchange.My responsibilities included:Gathering and analyzing the needs of business and technical teams.Developing and customizing the CRM to centralize patient data and optimize the management of medical information exchange.Implementing and maintaining the integration of the HPRIM protocol to ensure the compliance and security of medical data transfers between systems.Creating specific modules for case tracking, traceability, and workflow management.Responsive technical support.This role required both in-depth technical expertise and particular rigor related to the regulatory and security requirements of the healthcare sector.
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Education
- Master 2 (M2)Pierre and Marie Curie University2006