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Romero Octaviano De Souza FilhoRO

Romero Octaviano De Souza Filho

AI Automation & Operations Consultant

€450/day
Milan, IT
15+ years
Process Automation
Operations Management
Digital Transformation
AI Implementation
Corporate strategy

Average response time: 1 hour

About Romero

I help SMEs and mid-sized companies fix operations, eliminate inefficiencies, and grow — faster than they thought possible.
With 25+ years leading commercial and operational teams, I scaled a premium franchise from zero to €1.5M annual revenue, led a team of 52 people, and delivered 300% revenue growth in a commercial division.
My unique edge: I combine executive-level operational expertise with hands-on AI and automation skills (n8n, Make, GPT-4) — delivering results in days, not months.
I can help you with: operational audits, AI-powered workflow automation, field service optimization, sales operations, KPI dashboards and digital transformation roadmaps.
Italian & Brazilian citizen — available remotely across the EU, with presence in Milan.

  • Portuguese

    Native or bilingual

  • English

    Conversational

  • Italian

    Conversational

Can work on-site
Milan (up to 50km)

Experience

  • Free Freelancing
    Digital Transformation & Automation Consultant
    DIGITAL AND IT
    March 2025 - Today (1 year and 3 months)
    Porto, Portugal
    ▸ Operational process diagnostics identifying bottlenecks and automation opportunities for SMEs.
    ▸ Deployed custom GPT assistants reducing customer support time significantly.
    ▸ Built automated workflows with n8n and Make, eliminating repetitive manual tasks.
    ▸ Delivered functional solutions within 48 hours with immediate ROI focus.
  • D'Linea Recife — Premium Custom Furniture Franchise
    Managing Partner & Operations Director
    January 2021 - February 2026 (5 years and 1 month)
    Recife - State of Pernambuco, Brazil
    ▸ Full P&L ownership of franchise with €7.5M annual revenue and 20% avg. YoY growth.
    ▸ Led team of 52 professionals across sales, logistics, installation and supervision functions.
    ▸ Maintained NPS ≥70, CSAT ≥4.5, and SLA ≤4 hours customer response consistently.
    ▸ Pioneered in-house field service system using n8n, Google Workspace and Slack, eliminating rework and communication failures.
    ▸ Oversaw technical projects using LiDAR technology (±1 mm precision) and Promob software.
  • JAC Soluções
    Commercial Manager
    October 2016 - February 2019 (2 years and 4 months)
    Recife - State of Pernambuco, Brazil
    ▸ Built and led the Public Sector Commercial Division from inception to full operational maturity.
    ▸ Managed tenders and supply contracts for government agencies across Brazil's Northeast region.
    ▸ Developed and trained a results-driven commercial team focused on public procurement compliance.
Check out Romero's experience

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Education

  • Bachelor of Laws (LLB)
    Universidade Católica de Pernambuco — UNICAP
    2002
    Bachelor of Laws (LLB)
  • Executive Management & Leadership
    G4 Educação
    Executive Management & Leadership
Check out Romero's education

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