Freelancer profile translated to English.
Back to original languageAbout Romeo
After more than 20 years working as an IT technician and customer support agent, I decided to create my own micro-enterprise and I am currently working as a freelancer. I specialize in the following areas:
Activity 1: Logistics consultant
Activity 2: IT developer and QA analyst
Activity 3: Foreign language course teacher
Activity 4: Tourism and leisure advisor
Other specialties:
• Management of airline reservations, hotels, Sodexo vouchers.
• Insurance brokerage (Mercer, Vespieren)
• Use of Microsoft products (hardware and software)
• Assembly and repair of various computer systems
• Troubleshooting of various computer systems and software (Windows, Linux, Android)
• Programming concepts (C#, Quality Assurance, JavaScript, Html, CSS)
• Cloud and DevOps engineering concepts (Azure, AWS, GCP)
. Web development in No code and low code (Make, Bumble, Air table, Zapier...)
Italian
Native or bilingual
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- RomyFreelancerApril 2024 - Today (2 years and 2 months)Paris, FranceI currently work as a freelancer and specialize in the following areas: Activity 1: Logistics consultant Activity 2: IT developer and QA analyst Activity 3: Teacher of foreigners language lessons Activity 4: Advisor for tourism and leisure activities
- BlueLink International CZCustomer Support SpecialistOctober 2023 - March 2024 (5 months)Czechia• Customer Support Agent with French, Italian and English Language for Air France and KLM Customers through the flying blue program.• Providing support via Phone, Email to the customers who want to purchase plane tickets from Air France, KLM and partners.• Helping our customers to obtain pre-sales service information (product descriptions, features, prices, loyalty program)• Reservation, sale, exchange, reimbursement of plane tickets using the Amadeus, Oscar system.• Expertise in the use of various tools ( Hachiko, Ask, Bumicom, Mediateck, etc)
- AutoDocCustomer Service SpecialistSeptember 2022 - September 2023 (1 year)Lisbon, Portugal• Customer Support Agent with French and English Language for Autodoc Products and Services (auto parts, cars )• Providing support via Phone, Email, Chats to the customers who want to purchase vehicle parts from Autodoc and partners• Helping our customers to obtain information before sales (product descriptions, availability, order management)• Helping our customers to obtain after-sales information (opening a return parts for exchange, warranty, refunds)
Recommendations
Be the first to recommend Romeo
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- computer science studies, Computer and Information Sciences and Support ServicesUniversità degli Studi di MILANO2002computer science studies, Computer and Information Sciences and Support Services