Romane Tinelle

Within the training department, I handle telephone reception and process requests from candidates, trainees, companies, funding partners, and subcontractors. I inform and assist candidates in their registration process for RNCP training and exams, as well as companies wishing to train their employees.

I participate in commercial management by drafting quotes and training proposals. I organize training sessions (Asbestos SS4, Clients) and RNCP Diagnostician exam sessions: collecting and verifying administrative documents, managing registrations, opening access to training platforms, sending summons, and tracking files.

I coordinate training logistics by scheduling sessions, booking rooms, trainers, and examiners, and ensuring schedule monitoring. I also carry out administrative follow-up of training activities in compliance with Qualiopi requirements: creating files in the CRM, issuing agreements, tracking attendance sheets, evaluations, and satisfaction surveys, issuing training certificates, invoicing, and payment tracking.

Finally, I monitor statistics and satisfaction indicators, manage collaborative tools (Teams, Outlook, LMS), and provide administrative support to team members as needed.

At EDHEC Business School, I held various administrative positions in different departments.

In the Apprenticeship Department, I was responsible for the complete administrative follow-up of apprenticeship contracts and training agreements. I was the primary contact for partner companies, apprentices, and the CFA for file management. My responsibilities included disseminating work-study offers, tracking applications, verifying administrative and financial information, checking contracts and agreements, and managing signatures and document transmission to OPCOs. I also updated dashboards, entered data into the CRM, and monitored activity indicators.

In the Student Engagement & Diversity Department, I provided administrative and logistical support for student support programs. I managed the Disability and Well-being policy (managing accommodations, preparing committees, coordinating speakers), followed up on solidarity schemes (scholarships and interest-free loans), and handled the administrative management of equal opportunity programs such as EDHEC Talents and Cordées de la Réussite. I was involved in application management, file verification, event organization, and coordination with various partners.

These experiences have allowed me to develop strong skills in administrative management, file tracking, relations with companies and students, event organization, confidential data management, project coordination, and the use of management and reporting tools.

I handled the daily administrative follow-up of the management and participated in the company's human resources management. I was responsible for physical and telephone reception, processing mail and emails, managing calendars, organizing meetings, and tracking administrative files.

On the HR side, I participated in personnel administrative management, from hiring to employee departure: compiling and updating employee files, collecting administrative documents, tracking employment contracts, amendments, absences, leaves, and medical visits. I also monitored training, prepared payroll elements, and updated HR dashboards.

I was also involved in the end-to-end recruitment process: drafting and posting job offers on various recruitment channels, sourcing and selecting candidates, screening CVs, conducting telephone pre-qualifications, organizing and participating in interviews, tracking applications, and supporting managers until new employees were onboarded.

In conjunction with management, I prepared various monitoring and reporting tools, wrote minutes, tracked activity indicators, and participated in coordinating internal projects. Acting as an interface between employees, managers, service providers, and external partners, I ensured the smooth administrative functioning of the structure and compliance with internal procedures.