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Romane BRB

Romane B

Independent Administrative Manager

On-demand
Bordeaux, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Romane

Independent Administrative Manager, I have acquired several years of experience in the insurance sector, a demanding field in terms of file management, administrative follow-up, accounting,... Building on this experience, I now put my skills and organizational skills at the service of individuals and professionals. Versatile and rigorous, I offer comprehensive administrative support, adapted to the needs of my clients, in order to facilitate their daily management and optimize their organization.
  • French

    Native or bilingual

Can work on-site
Bordeaux (up to 50km)

Experience

  • MAAF ASSURANCE SA
    Commercial Advisor Customer Relations Development
    BANKING AND INSURANCE
    September 2021 - August 2024 (2 years and 11 months)
    Bordeaux, France
    - Customer reception by phone
    - Effectiveness in meeting customer needs/quick needs analysis
    - Manage and track customer files: renewal, modification, termination, and claims reporting
    - Preparation of quotes and contractual documents
    - Participation in the commercial development of the agency
    - Effective collaboration with the team
    - Mastery of tools such as Pack Office, CRM, spreadsheets, ...
    Quotes and invoicing Digital communication Classification/archiving Autonomy Sense of organization
  • MMA
    Agency Collaborator
    BANKING AND INSURANCE
    October 2019 - August 2021 (1 year and 10 months)
    Cenon, France
    - Advise and support clients in choosing their contracts, analyze their needs, and provide adapted solutions
    - Manage and track customer files: renewal, modification, termination, and claims reporting
    - Preparation of quotes and contractual documents
    - Participation in the commercial development of the agency
    - Effective collaboration with the team
    - Mastery of tools such as Pack Office, CRM, spreadsheets, ...
    Quotes and invoicing Office Automation Administrative management Sense of organization Physical and telephone reception

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Education

  • BTS INSURANCE
    IFPASS
    2021

Skill set

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