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Roma KęstavičienėRK

Roma Kęstavičienė

Fractional COO

€1,000/day
Vilnius, LT
8-15 years
Change Management
Stakeholder Management
Operations & Process Design
Executive Coaching (ICF)
Team Leadership

Average response time: 1 hour

About Roma

I help scale-ups and financial services companies build the operational and compliance backbone they need to grow — without the cost of a full-time hire.
With nearly 20 years in corporate, including a decade at FVP/COO level leading teams of up to 250 people, I specialize in building operations and AML/KYC compliance frameworks from the ground up. Most recently, as COO at DHF Capital (Luxembourg), I led the integration of KYC/AML, client services, and back-office functions into one operating model.
What sets me apart: real regulatory depth (CAMS and ICA certified) combined with an ICF coaching background — I don't just design the systems, I build the teams that run them and stay engaged with them long-term.
Typical engagements: operational audits, compliance framework design and integration, process and quality improvement, team restructuring, and interim/fractional COO leadership for companies scaling past the point where informal coordination works.
Banking and Financial Services
Consulting and Audits
Private Equity
Retail (Small Business)

  • Lithuanian

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

Remote only
Primarily works remotely

Experience

  • DHF Capital S.A.,
    Chief Operating Officer
    PRIVATE EQUITY
    November 2024 - January 2026 (1 year and 2 months)
    Luxembourg
    Overseeing day-to-day operations, managing operational models and refine the company's operational framework, lead the integration of KYC/AML, client services, and back office functions, working closely with global teams to align operations with strategic goals and industry regulations. Developing and implementing operational strategies that enhance productivity, performance, and client satisfaction.
    Operations & Process Design Change Management Team Leadership stakeholder management Operational Excellence
  • MB Revira Solutions
    Certified Business and Personal Coach
    CONSULTING AND AUDITS
    April 2025 - Today (1 year and 4 months)
    Vilnius, Lithuania
    Coaching individuals and business leaders through periods of transition, using ICF-accredited methods combined with over a decade of senior leadership experience. Helping clients identify what's actually driving overload, make clearer decisions, and build sustainable structures for personal and professional growth.
    Executive Coaching (ICF) Individual Coaching Coaching Entrepreneurship Content marketing
  • Danske Bank A/S Lithuanian branch,
    Head of Quality in Welcoming & Orchestration Services
    December 2023 - October 2024 (10 months)
    Vilnius, Vilnius City Municipality, Lithuania
    Responsibilities: Leading a department of Quality in Welcoming and Orchestration department, ensuring the compliance and best quality of customer onboarding journey, establishing quality improvement and maintenance frameworks.
Check out Roma's experience

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Education

  • Master of European Economic studies
    Vilnius University
    2012
    Master of European Economic studies
  • Bachelor in Economics
    Mykolas Romeris University
    2010
    Bachelor in Economics
Check out Roma's education

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