Freelancer profile translated to English.

Description

Workstation specialist with in-depth expertise in managing Apple fleets (macOS, iOS, iPadOS) within enterprise environments. Responsible for deployment, security, maintenance, and advanced support of workstations, ensuring performance optimization and compliance with security standards.

Key Skills and Achievements

Expert management of Jamf Pro (6 years of dedicated experience)

Jamf Certified Admin (Jamf 370) and Jamf Certified Expert (Jamf 400) certifications

Design and deployment of zero-touch solutions (ABM/DEP) for seamless device integration

Advanced configuration of profiles, policies, packages, and automation scripts

Integrations with Microsoft Intune, EntraID, VPN solutions, and EPP/EDR

Compliance management, automated updates, and inventory

Security audits, diagnostics, and complex incident resolution

Migration of legacy MDM solutions to Jamf Pro

Level 3 technical support and training for IT teams and end-users

Results-oriented, I actively contribute to the continuous improvement of user experience and the reduction of workstation-related operational costs.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Banque
System Administrator
BANKING AND INSURANCE
February 2019 - Today (7 years and 4 months)
Genève, Switzerland
Workstation specialist with in-depth expertise in managing Apple fleets (macOS, iOS, iPadOS) within enterprise environments. Responsible for deployment, security, maintenance, and advanced support of workstations, ensuring performance optimization and compliance with banking security standards.

Key Skills and Achievements

Expert management of Jamf Pro (7 years of dedicated experience)
Jamf Certified Admin (Jamf 370) and Jamf Certified Expert (Jamf 400) certifications

Design and deployment of zero-touch solutions (ABM/DEP) for seamless device integration

Advanced configuration of profiles, policies, packages, and automation scripts
Integrations with Microsoft Intune, EntraID, VPN solutions, and EPP/EDR

Compliance management, automated updates, and inventory

Security audits, diagnostics, and complex incident resolution

Migration of legacy MDM solutions to Jamf Pro

Level 3 technical support and training for IT teams and end-users

Results-oriented, I actively contribute to the continuous improvement of user experience and the reduction of workstation-related operational costs.
Jamf Pro Microsoft Intune Mac OS MDM iOS
ilem SA
Workstation Specialist
DIGITAL AND IT
June 2016 - February 2019 (2 years and 8 months)
Plan-les-Ouates, Switzerland
On-site and remote support for prestigious clients in Switzerland, including the International Automobile Federation (FIA), Migros, the Parking Foundation, and over 30 other organizations.
Jira Service Desk SCCM Citrix Windows Mac OS