Freelancer profile translated to English.

Description

I am an experienced professional in systems and network administration, user support, and data analysis. Founder of RLink-Systems, I offer solutions tailored to business needs, focusing on performance management and monitoring. Thanks to my mastery of Python, SQL, and ticketing tools like ServiceNow or GLPI, I can provide solid technical support and help companies optimize their infrastructures.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Houilles (up to 20km)

Interim
Data Analyst (Interim)
January 2025 - March 2025 (2 months)
Analysis and exploitation of data to optimize business processes.
• Cleaning and structuring massive databases (Pandas, NumPy).
• Visualization and reporting of trends (Power BI, Matplotlib, Seaborn).
Axido
Traveling Systems and Networks Technician
August 2020 - July 2023 (2 years and 11 months)
Optimization and security of IT infrastructures for VSEs, SMEs, and large accounts.
• IT Optimization: Improving the performance of Windows/Linux servers and virtualization (Hyper-V, VMware).
• Security: Implementing backups (VEEAM), advanced firewall configuration (WatchGuard), VPN.
• Customer Support: User training, reducing support tickets by 30%.
SCC
On-site Technician
October 2017 - June 2019 (1 year and 8 months)
Autonomy and IT management of a Safran industrial site (100 users).
• IT Overhaul: Stabilizing systems and reducing service interruptions by 40%.
• Windows 10 Migration: Improving security and compatibility.
• Effective Support: Rapid incident resolution, increased user satisfaction.