About Romain
French
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Experience
- Espacios Digitales SADigital Marketing AnalystJanuary 2010 - Today (16 years and 7 months)Buenos Aires, Argentina- Development and execution of customized digital marketing plans.- Management of complex Google Ads campaigns, improving conversion rates and reducing CPC.- Collaboration with affiliate networks and merchants to maximize profitability.- Implementation of SEO strategies to improve website visibility.- Performance analysis and detailed reporting to continuously optimize marketing actions.
- GameloftCommunity ManagerVIDEO GAMES AND ANIMATIONApril 2008 - December 2009 (1 year and 8 months)Buenos Aires, Argentina- Development and animation of online communities to improve player engagement.- Management of interactions with thousands of users and personalized responses to customer questions.- Creation of engaging content to stimulate participation and build community loyalty.- Implementation of relational strategies to strengthen trust and player satisfaction.- Collaboration with product teams to relay user feedback and improve the experience.
- 5CATechnical SupportJanuary 2007 - April 2008 (1 year and 3 months)Buenos Aires, Argentina- International technical assistance for Wi-Fi support in hotels around the world.- Handling calls in English and resolving technical problems remotely.- Development of multilingual communication skills in a demanding context.- Management of other clients subsequently, with varied technical problems.- Acquisition of solid foundations in customer relations and technical diagnosis, useful for the rest of my digital career.
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Education
- BTS in Management InformaticsGaston Berger2003- Analyse et modélisation des systèmes d’information pour la prise de décision - Gestion de projets informatiques et optimisation des processus métiers - Développement de solutions numériques adaptées aux besoins de l’entreprise - Utilisation des outils de gestion et de reporting pour le suivi de la performance - Bases de données et automatisation des tâches (SQL, VBA) - Introduction au marketing digital et aux stratégies de communication en ligne