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Romain DelauneRD

Romain Delaune

Transition Manager

€700/day
Tours, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Romain

With over 20 years of IT experience, I work with management, managers, and teams in contexts of transformation, reorganization, or structuring of IT activities.

I support organizations facing management difficulties, governance issues, operational tensions, or delivery and service quality challenges.

My approach is pragmatic and results-oriented: regain control of IT systems, structure organizations, streamline interactions between teams, and secure operations.

I primarily undertake transition management, project management, and IT production and governance environment transformation missions.

Accustomed to complex and multi-stakeholder environments, I support organizations with an approach adapted to the context, business challenges, and team maturity level.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Tours (up to 50km), Paris (up to 50km), Angers (up to 50km), Orléans (up to 50km)

Experience

  • Activités Sociales des IEG–
    Head of MCO Department – Transition Manager
    PUBLIC SECTOR
    January 2025 - Today (1 year and 7 months)
    Montreuil, France
    Operational management and structuring of an MCO department, implementing industrialization, governance, and continuous improvement practices for IT production.
    • • Management of a transverse application scope (5 business domains / 21 employees)
    • • Budget management (~€6 million) and operational governance
    • • Implementation and management of ITIL processes (incident, change, request)
    • • Structuring of activities (KPIs, CMDB, reporting, dashboarding)
    • • Vendor and outsourcing management
    • • Industrialization of production activities and standardization of practices
    • • Contribution to the automation of operational chains
    • • Participation in the implementation of the Build to Run model
    • • Strengthening of security governance (coordination with the CISO, implementation of measures)
  • La Poste Branche Grand Public & Numérique
    Digital Transformation & SRE – Project Director
    LOGISTICS AND SUPPLY CHAIN
    January 2022 - January 2025 (3 years)
    Issy-les-Moulineaux, France
    Management of the transformation of application integration and operational models in a multi-team environment.
    • • Transformation towards a Build to Run / SRE model
    • • Industrialization of support chains
    • • Integration of over 450 applications into a 24/7 system
    • • Transverse coordination between group entities
    • • Management of complex reversions
  • STIME Groupement Les Mousquetaires–
    Head of Production – Transition Manager
    RETAIL (LARGE RETAILERS)
    January 2021 - January 2022 (1 year)
    Bondoufle, France
    Responsible for production teams and the structuring of IT processes.
    • • Management of 5 production departments (40 people)
    • • Definition of the ITSM framework and documentation standardization
    • • Introduction of agile practices in production

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Education

  • Scrum Master Certification
    Scrum Master Alliance
    2017
    Certification Scrum Master
  • Certification $UNIVERSE Cycle II
    2009
    Certification $UNIVERSE Cycle II

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