Freelancer profile translated to English.
Back to original languageAbout Roland
Strategic consultant for design leaders. Has improved the lives of millions of people by increasing the value and performance of products, services, teams, and organizations through a unique blend of creative strategic thinking and quality-oriented execution.
He served as CXO (Chief Experience Officer) for a wealth management startup that has since been invested in by J.P. Morgan, founded the CX practice for a leading global innovation consultancy, and led a team of 22 people to innovative and award-winning digital solutions during his time as a partner at the largest integrated Swiss design agency.
Based on this experience, he has been self-employed as a strategic consultant, coach, and UX lead since 2020, continuously increasing the strategic value of his work.
Overview since 2021:
- As a strategic consultant and UX lead for a new consumer platform for real estate, "Propertycaptain.ch", he co-invented a new user-centric metric for real estate quality called "Dreamscore®" and excited investors about the user-centric new platform.
- As UX Lead for a SAAS platform as part of the user-centric transformation into digital business models for a global high-tech company
- Empowering the Notation Creative team for strategic UX work at enterprise level
- Working on revolutionary consulting products for a private bank (commissioned by IBM Consulting / IBMiX), with strategic contributions to the development of the bank's UX maturity
- Development of a design framework (UX Playbook) and best practices for working with SAFe 5/6 for the design team (120P) of a leading global MedTech company
German
Native or bilingual
English
Fluent
French
Basic
Can work on-site
Zürich (up to 50km), Bern (up to 10km), Basel (up to 10km)
Experience
- UxydeExecutive ConsultantOctober 2015 - Today (10 years and 8 months)Open for mandates, projects, coffee! Consulting and doing:- CX/UX-Strategy and User Experience- DesignOps, Design Systems- Business Development for the creative industry- Coaching UX teams (growth, methodology, skills)- Organizational development for SME (healthy growth)
- EvooqCXOSeptember 2018 - August 2020 (1 year and 11 months)Zürich, SwitzerlandWith the Evooq platform, banks and independent asset managers can- create or improve an offer of structured products and related solutions- digitally integrate the product life-cycle within the client's portfolio context- support your investment process with cutting-edge intelligence to create suitable solutions for your client's portfolio
- Zühlke GroupConsulting Director Customer Experience, Member of ManagementFebruary 2016 - August 2018 (2 years and 6 months)Zürich, Switzerland- Establish the Customer Experience practice at Zühlke- Evangelize user centricity to the organization and to clients- Create a compelling offering for clients- Integrate CX consulting with business and technology consulting practices- Conduct Design Thinking oriented innovation for products and services- Sell, lead and drive projects with a CX focus
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Education
- Diploma (major), Industrial DesignUniversity of Technology and Economics1997Diplom (major), Industrial Design
- Abitur – general qualification for university entranceSt. Konrad Educational Center, Ravensburg1991Abitur – general qualification for university entrance