Freelancer profile translated to English.
Back to original languageAbout Roland
🚀 Development partner for AI Automation, Voice AI & Workflow Orchestration
I develop practical AI and automation solutions for companies that want to make their sales, service, and back-office processes more efficient, scalable, and intelligent. My focus is on implementing voicebot and AI workflows with Activepieces, n8n, and connected third-party systems.
I combine technical expertise with many years of business understanding at the intersection of sales, CRM, data, and operational processes. I support companies in reducing manual effort, shortening response times, and building cleanly automated end-to-end processes.
💡 Focus Areas:
✔️ AI Automation with Activepieces, n8n, and similar workflow platforms
✔️ Voice AI and voicebot processes for sales and customer service
✔️ Automation of lead management, routing, and callback logic
✔️ Appointment scheduling processes and intelligent process control
✔️ CRM/ERP, API, and webhook integrations
✔️ AI-supported address matching to improve data quality and follow-up processes
✔️ Translation of business requirements into scalable technical solutions
✔️ Connection of business understanding, process thinking, and technical implementation
With over 20 years of experience in connecting business and IT, I guide projects from conceptual design to technical implementation – pragmatic, scalable, and with a clear focus on measurable benefits in daily operations.
English
Fluent
German
Native or bilingual
Polish
Native or bilingual
Can work on-site
Neuss (up to 50km)
Experience
- Elvion ITDevelopment PartnerDIGITAL AND ITFebruary 2026 - Today (4 months)Düsseldorf, GermanyI support Elvion IT in building modern Voice AI and automation solutions for sales-related processes. The focus is on scalable workflows with Activepieces, intelligent voicebots, CRM/CAS integrations, lead qualification, appointment scheduling processes, and automated routing and callback logic. Additionally, I develop AI-supported mechanisms for automatic address matching to increase data quality and make follow-up processes more efficient. The goal is to noticeably relieve companies through intelligent automation, improve closing opportunities, and make operational processes more economical.
- RoMot-XOwnerDIGITAL AND ITNovember 2025 - Today (7 months)Neuss, GermanyFounding my own work existence via Acquiring knowledge in dedicated web frontend building AI integration. Expertise in building self hosted environment, focussing on open source and linux. Also programming apps on mobile (Small toothbrush dino app) and tablets (chubby the adventurer) with son.
- StepstoneHead of Operational Business SolutionsDIGITAL AND ITNovember 2020 - March 2025 (4 years and 4 months)Dusseldorf, NW, GermanyManagement of 3 development teams in an agile environment (Java and Databases) Introduction as well as ensuring the operation and requirements management around the ERP & CPQ systems, as well as corresponding system training and included interfaces. (SAP by Design & Salesforce). Integration of the team into a new international environment and workflows.
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Education
- Master of ScienceHeinrich Heine University Düsseldorf2010Master of Science - MS, Informatics - Hidden Markov models combined with motion capturing data