Roland K.

• • Leading and developing the QA Incoming Goods, QA Production, Inspection Planning, and Claims Management teams

• • Joint harmonization of quality-relevant processes with the Tunisia and Czech Republic sites

• • Conducting root cause analyses and implementing improvement measures

• • Accompanying certification audits according to DIN EN ISO 9001

Successes:

 Promoting team members' personal responsibility and flexibility

 Implementing KPIs and optimizing throughput times in incoming goods and claims processing

Main tasks:

• Leading and developing quality employees in the areas of claims processing, inspection planning, measuring room, and quality planning

• Product Safety Officer

• Further development and harmonization of the site's integrated management systems according to IATF, DIN EN ISO 9001, and DIN EN ISO 14001

• Qualification of production facilities and products

• Creation and evaluation of relevant statistics for error analysis and process optimization

• Quality planning within the PEP process (APQP, D-/P-FMEA, PLP) to ensure a high product maturity level for new developments.

• Customer/supplier sampling (PPAP, PPF, EMPB)

• Conflict resolution management with customers (OEM/Tier1) and suppliers

• Planning and execution of internal and external audits

Successes:

 Averting production stoppages at OEMs

 Promoting quality awareness in the Hydromechanics business unit

• • Leading and developing a 14-member QA team

• • Managing the claims process and applying 8D, Ishikawa, 5-Why

• • Participating in the further development of the QM system according to IATF