About Roelof
Dutch
Native or bilingual
Experience
- SOULSTATE massagesMasseurJuly 2019 - Today (6 years and 11 months)Zuidlaren, DR, NetherlandsMassage therapies | Coaching | Managing customer affairs | (Financial) Administration | (Cold) Customer acquisition | Website design and management |
- UWVCustomer Service EmployeeJune 2020 - February 2022 (1 year and 8 months)Groningen, NetherlandsFirst-line telephone customer service | Daily customer affairs | Administratively processing customer requests | 9+ Customer experience | Objectives | UWV regulations |
- Rabobank GroepCustomer AdvisorMarch 2018 - March 2019 (1 year)Groningen, NetherlandsFirst-line telephone customer service | Daily banking transactions | Reporting | Administratively processing customer requests | 9+ Customer experience | Objectives | Financial regulations |
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Education
- Financial Supervision Act basic (WFT), Private InsuranceNIBE-SVV Education2018Wet Financieel Toezicht basis (WFT), Schadeverzekeringen Particulier
- Financial Supervision Act basic (WFT)Tele'Train2017Wet Financieel Toezicht basis (WFT)