Rodrigo Ferreira

• • Map customer requirements, drive RFI / RFP responses, and deliver tailored demos and PoCs aligned with business and technical objectives.

• • Designing, developing, and deploying Microsoft Copilot Studio agents and Copilot agents for Dynamics 365 Business Central environments.

• • Provide specialized support in the Microsoft Dynamics 365 Business Central to customers.

• • Collaborating with requirement documents and creating D365 Business Central demos for prospect meetings.

• • Working on operations and manufacturing implementation projects.

• • Provide specialized support in the Microsoft Dynamics 365 Business Central to customers in various segments of the Canadian and American markets.

• • Training for new employees, providing and monitoring to ensure they can meet the demands of consulting clients.

• • Technical specification for development demand for change request.