Rodolphe Servieres

My contribution:

Cross-functional action across the group, its various projects, and the flow of information between teams

Management and coordination between departments

Scoping of projects on the company's strategic services, as a relay for management

Monitoring and evolution of 5 major online business activities/services, from a functional and technical perspective.

Skills implemented:

Planning and monitoring of company objectives in the short, medium, and long term

Implementation of design processes

Recruitment, management, and animation of a team of 15 people: developers, sysadmins, DBAs, integrators, etc.

International team growth: remote management in several countries, skill distribution and duplication

Operation and strengthening of existing skills

Monitoring and validation of technological choices, in line with needs

Overall project organization, with optimization of the production pool

Implementation of agile methodology (Scrum) on certain projects

Scoping of exchanges and relationships with foreign subsidiaries

Expertise in transactional emailing and deliverability

Outsourcing of developers (India) to strengthen the team on large projects

Development and evolution for 10 years of an open-source planning management tool, addressing concrete organizational challenges for companies: http://www.soplanning.org (Downloaded by over 70,000 companies).

Skills implemented:

Development and coordination with several contributors

Implementation of tools and infrastructure to host sites and solutions

Management of Adwords campaigns, partnerships

Startup as a sole proprietor, transition to SARL in early 2018 (SOAdvance)

Customization and adaptation to company processes

Custom development of shared planning solutions based on SOPlanning

Deployment in SAAS mode

My contribution:

Experience with complex projects (new technologies)

Structuring and consolidation of existing tools

Internal organization (processes / reporting, etc.)

Skills implemented:

Project management

Client relationship management, functional studies, problem-solving, management of testing and acceptance phases, anticipation of future needs

Management of human, financial, and technical resources available

Monitoring of resources used, variance analysis, reporting to managers

Liaison with operations teams

Consideration of infrastructure needs during project analysis

Client relations: Responsible for managing major accounts (Universal, Pepsi, Crédit Agricole…)

Operator relations: Orange, Bouygues, SFR, + foreign operators

Deployment of billing solutions with operator slots

Internal organization

Implementation of reporting/tracking/support tools for better monitoring and historical logging of exchanges and actions

Monitoring and evolution of Wap, SMS platforms, etc.

Understanding of existing tools' functionality, evolution prospects and proposals, monitoring of evolutions