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Rocio ColomerRC

Rocio Colomer

Administrative assistance

€125/day
Barcelona, ES
3-7 years
Administrative organization
Query resolution
Agenda management and case follow-up
Clear and respectful communication
Responsible and orderly work

Average response time: 1 hour

Freelancer profile translated to English.
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About Rocio

Experienced professional in customer service and administrative management. Worked as a receptionist in the healthcare sector and as a call center agent, developing skills in communication, organization, and query resolution. I am characterized by responsibility, cordiality, and the ability to adapt to remote work. I seek to collaborate in administrative support and customer service tasks efficiently and reliably.

  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Varios establecimientos
    Experience in Gastronomy and Operational Management
    December 2022 - November 2025 (2 years and 11 months)
    Organization and planning of daily tasks Inventory management, stock control, and supplier orders Coordination and leadership of work teams Process and quality control Work under pressure and achievement of objectives Resolution of unforeseen events in high-demand environments
  • Clínica de Traumatología
    Administrative Receptionist
    September 2019 - December 2022 (3 years and 3 months)
    Reception and cordial and professional patient care Organization of schedules and appointment allocation Preparation and handling of administrative documents Supplier and basic supply management Cash handling and fund registration Coordination of tasks with medical and administrative staff Answering official communications
  • Gestión Legal
    Call Center Agent
    January 2019 - September 2019 (8 months)
    Cordial and professional telephone customer service Management of inquiries and case follow-up Effective communication in delicate situations Recording and organization of information in internal systems

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Education

  • Gastronomic professional
    IAG (Argentine Gastronomy Institute)
    2022
    Profesional gastronómico

Categories

  • Other