Freelancer profile translated to English.

Description

Hello, my name is Robin 👋

Passionate about IT for as long as I can remember, I chose to make it my profession because I enjoy solving problems, optimizing systems, and helping users on a daily basis.

With over 5 years of experience in systems & network administration, I support my clients on:

• IT infrastructure management and security (Windows servers, VMware, Veeam, networks, VPNs),

• Level 1/2 user support,

• Microsoft 365 migrations and projects.

My goal: to provide simple, reliable, and tailored solutions for each company, with genuine teaching skills and a strong sense of service.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Nako
IT Technician
TECH
April 2022 - September 2024 (2 years and 5 months)
Paris, France
Management of a fleet of approximately 100 active clients (SMEs/VSEs: construction, architecture firms, lawyers, and Parisian VIP clients), spread across 2 Business Units of 3 to 5 technicians each.

Administration of Windows & NAS servers: complete installation, migrations, deployment, and maintenance.

Proactive monitoring: management of critical alerts (disks, backups, server incidents) and coordination with clients and the sales team.

Virtualization & backups (VMware, Veeam): VM management, rapid backup and restoration, service continuity optimization.

Software license management: Microsoft 365, Adobe, Autodesk administration, cost tracking and optimization.

Automation & optimization: creation of PowerShell and Batch scripts integrated with Ninja RMM to reduce recurring incidents.

Networks & security: VPN implementation and administration (pfSense routers and user configuration files), network configuration, and critical interventions.

Cabling & IT racks: installation of network outlets, patching, and tidying of server racks to ensure performance and reliability.

IT infrastructure installation: setup and configuration of switches, UPS, routers, Wi-Fi access points, and patch panels.
Windows Server NAS Switch Cabling Active Directory
Freelance
Traveling Home IT Technician
TECH
January 2021 - Today (5 years and 5 months)
Paris, France
User support & assistance: diagnosis and resolution of hardware and software issues, through remote and on-site interventions.

Data backup & security: implementation of tailored solutions for individuals and VSEs to ensure business continuity.

Workstation installation & maintenance: hardware upgrades, software configuration, repairs, and custom PC assembly.

Personal project: design of a showcase website (in progress) to present my services and develop my independent business.
PC assembly PC upgrade Project Management Microsoft Office