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Robin Z.RZ

Robin Z.

Support & Network Technician

€225/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Robin

Hello, my name is Robin 👋
Passionate about IT for as long as I can remember, I chose to make it my profession because I enjoy solving problems, optimizing systems, and helping users on a daily basis.

With over 5 years of experience in systems & network administration, I support my clients on:
• IT infrastructure management and security (Windows servers, VMware, Veeam, networks, VPNs),
• Level 1/2 user support,
• Microsoft 365 migrations and projects.

My goal: to provide simple, reliable, and tailored solutions for each company, with genuine teaching skills and a strong sense of service.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Nako
    IT Technician
    TECH
    April 2022 - September 2024 (2 years and 5 months)
    Paris, France
    Management of a fleet of approximately 100 active clients (SMEs/VSEs: construction, architecture firms, lawyers, and Parisian VIP clients), spread across 2 Business Units of 3 to 5 technicians each.

    Administration of Windows & NAS servers: complete installation, migrations, deployment, and maintenance.

    Proactive monitoring: management of critical alerts (disks, backups, server incidents) and coordination with clients and the sales team.

    Virtualization & backups (VMware, Veeam): VM management, rapid backup and restoration, service continuity optimization.

    Software license management: Microsoft 365, Adobe, Autodesk administration, cost tracking and optimization.

    Automation & optimization: creation of PowerShell and Batch scripts integrated with Ninja RMM to reduce recurring incidents.

    Networks & security: VPN implementation and administration (pfSense routers and user configuration files), network configuration, and critical interventions.

    Cabling & IT racks: installation of network outlets, patching, and tidying of server racks to ensure performance and reliability.

    IT infrastructure installation: setup and configuration of switches, UPS, routers, Wi-Fi access points, and patch panels.
    Windows Server NAS Switch Cabling Active Directory
  • Freelance
    Traveling Home IT Technician
    TECH
    January 2021 - Today (5 years and 5 months)
    Paris, France
    User support & assistance: diagnosis and resolution of hardware and software issues, through remote and on-site interventions.

    Data backup & security: implementation of tailored solutions for individuals and VSEs to ensure business continuity.

    Workstation installation & maintenance: hardware upgrades, software configuration, repairs, and custom PC assembly.

    Personal project: design of a showcase website (in progress) to present my services and develop my independent business.
    PC assembly PC upgrade Project Management Microsoft Office

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Education

  • Higher Technician in Systems and Networks
    Doranco
    2021

Skill set (28)

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