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Robin Williams Lozano DamianRW

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Freelancer profile translated to English.
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About Robin Williams

With over 5 years of experience in complex IT environments, I specialize in ensuring the stability, security, and efficiency of network and system infrastructures. I offer expert technical support (Level 1 and 2) and proactive management to keep your business running smoothly, along with comprehensive solutions for end-users.

My expertise ranges from server administration (Windows Server, Linux) and LAN/WAN networks, to implementing virtualization solutions with VMware (ESXi, vCenter) and robust backup strategies with Veeam Backup. I also provide maintenance and repair of computer equipment and installation of operating systems and essential software.

My key areas of specialization include:

✓ Server and Network Administration and Optimization: Advanced configuration, monitoring, and ensuring high performance.

✓ VMware Virtualization: Design, implementation, and management of robust virtual environments.

✓ Specialized Technical Support: Quick and efficient incident resolution, with a remote and proactive approach.

✓ Hardware Maintenance and Repair: Diagnosis and troubleshooting of laptops, desktops, and peripherals.

✓ Software Installation and Configuration: Operating systems (formatting), applications (Microsoft Office, Adobe, etc.), and utilities.

✓ Security and Business Continuity: Implementation of security policies and backup solutions.

✓ Comprehensive IT Infrastructure Management: Maintenance, platform migration, and resource optimization.

✓ I master essential tools and technologies such as: VMware, Veeam Backup, Active Directory, Zimbra, DNS/DHCP, Windows Server, CentOS, Ubuntu, PRTG.

My commitment is to offer you professional and transparent support, helping you make your technological infrastructure an asset, not a problem, and ensuring the proper functioning of your equipment.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Clínica San Pablo
    IT Network and Infrastructure Analyst
    December 2022 - Today (3 years and 6 months)
    • Management of Windows servers (2008 R2, 2012, 2016, 2019) with Active Directory, File Server, DHCP, IIS, NLB, Remote Gateway, Remote Desktop.
    • Administration of Linux servers (Ubuntu and CentOS) and critical services.
    • Microsoft 365 Administration
  • Clínica San Pablo
    Infrastructure Assistant - Systems
    November 2019 - November 2022 (3 years)
    • Administration and maintenance of virtualized servers in VMware.
    • Support for network infrastructure: Cisco Switch, HP Aruba AP, and Watchguard.
    • Basic level Fortinet firewall management.
  • Operaciones y proyectos integrales
    Junior Analyst - Electronic Health Record
    June 2018 - October 2019 (1 year and 4 months)
    Lima, Peru
    • Train medical staff on the use of the HOSIX system.
    • Configuration of users, permissions, and admission workflows.
    • Analysis and resolution of system incidents.
    • Creation of reports and templates in HOSIX.

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Education

  • PC Assembly.
    Instituto Superior SISE
    2011
    Ensamblaje de PC's.
  • Degree in Networks and Telecommunications Engineering
    Universidad Tecnológica del Perú
    2013
    Carrera de Ingeniería de Redes y Telecomunicaciones

Skill set

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