Rob Improve365

With 15+ years of experience in technology, process improvement, service organizations, and management, I combine business, technology, and AI into solutions that deliver immediate value.

Would you like to improve processes, automate repetitive work, or practically implement AI within your organization? I will help you from idea to working solution.

I have experience as a Software Developer, Hardware Engineer, Service Manager, and Manager Process Excellence within an international technology organization. This allows me to understand both the shop floor and the strategic challenges of a company.

I help organizations with:

• Process analysis and process improvement

• AI and AI automation

• Digitalization and workflow automation

• Microsoft 365, Power Platform, Power Automate, and Dynamics 365 Customer Service & Field Service

• KPI dashboards and data-driven work

• ChatGPT, Claude, Gemini, Microsoft Copilot, and AI assistants

• Proofs of Concept and rapid prototypes

• Production-ready solutions and implementations

• Change Management and adoption

What sets me apart is that I don't just advise; I also realize solutions myself. No extensive reports that disappear into a drawer, but a practical approach with a focus on quickly visible results.

My approach:

Analysis → Improvement Idea → Prototype → Implementation → Safeguarding

I enjoy working for organizations that want to innovate but don't have a large IT department. Small and medium-sized enterprises (SMEs) particularly benefit from a pragmatic approach that makes technology understandable and directly applicable. I am also familiar with the processes within larger organizations and know how to collaborate effectively with existing IT departments.

Are you looking for a partner who connects business, processes, and technology and achieves results quickly? Then I would love to get in touch with you.