Roberto Meneses

• Designed, developed, and maintained enterprise-grade applications in OutSystems for international clients.

• Served as Platform Partner for a client based in Netherlands (3 years), providing AMS support for multiple applications and implementing a Center of Excellence (CoE) that established development standards and governance.

• Built error detection and monitoring solutions within AMS that identified server-side and client-side issues in real time, reducing logged errors and significantly improving bug resolution times.

• Delivered seamless integrations with internal custom-made systems, ensuring interoperability and data consistency across the organization.

• Extended applications with JavaScript and C# for enhanced functionality, using Azure DevOps and Jira for Agile delivery.

• Spearheaded the deployment of Internet, TV, and phone services across a region, ensuring SLA compliance for 500+ installations per month.

• Optimized FTTH network configuration and maintenance, resulting in higher service reliability and reduced service downtime.

• Led cross-functional teams to improve operational workflows, directly enhancing customer satisfaction and retention.