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Roberto FracassiRF

Roberto Fracassi

Account Manager

€400/day
Bangkok, TH
15+ years

Average response time: 1 hour

About Roberto

Beyond my technical expertise, I pride myself on being a strong problem solver, team builder, and communicator. I excel at understanding client requirements, translating them into actionable solutions, and collaborating effectively with cross-functional teams to ensure the success of every project.
  • Italian

    Native or bilingual

  • English

    Fluent

  • Romanian

    Native or bilingual

  • Chinese

    Conversational

Can work on-site
Bangkok (up to 50km)

Experience

  • ARINO ONE TECH EXPERT LIMITED BDO
    BDO
    April 2025 - Today (1 year and 2 months)
    Dublin, Ireland
    • Market Analysis and Business Development
    ◦ Research and develop new markets and growth opportunities
    ◦ Identify new revenue streams
    ◦ Analyze costs and revenues to create pricing models
    • Relationship Management
    ◦ Maintain relationships with existing clients to foster loyalty and business expansion
    • Product Management
    ◦ Collect feedback from clients, stakeholders, and technical teams to define the product roadmap, with a focus on strategy, features, and prioritization
    WhattsApp business platform Business Messaging
  • Netmaster (Schweiz) AG
    Account Manager
    September 2020 - December 2024 (4 years and 3 months)
    • Client Portfolio Management
    ◦ Entrusted with almost the entire client portfolio, with responsibilities including understanding specific needs and proposing tailored marketing services.
    ◦ Collaborate closely with the sales department to create price lists and customized offers for key accounts, while conducting cross-selling and up-selling activities to expand business opportunities.
    ◦ Managed the customization of the company's CRM system.
    • Digital marketing services for both customers and internal brands
    ◦ SEO and SEA expert. Google search ADS certificate
    ◦ Online Marketing: Google Analytics, GTM.
    ◦ Web Design and Development: UX/UI, version control, HTML, CSS, WordPress, JavaScript, React, legal aspects (GDPR).
    • Operational Coordination and Tools Optimization
    ◦ Worked closely with project managers to ensure project execution meets client timelines and expectations, promptly addressing any issues.
    ◦ Played an active role in selecting and refining the technical and digital tools as well as the platforms used.
  • Freelance
    Freelance Web developer
    November 2019 - August 2020 (9 months)
    Florence, Italy
    Gained experience with HTML, CSS, and JavaScript. Acquired foundational knowledge of React. Designed various types of websites using WordPress.

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Education

  • WhatsApp for Business Technical Implementation
    WhatsApp for Business Technical Implementation
  • High school
    ITC A.Volta
    1992
    High school

Skill set

Categories