Freelancer profile translated to English.

Description

Project Management Consultant, Brand & Business Transformation. I help companies structure their projects, improve their operational performance, and drive their growth initiatives. My international background combines complex project management, business development, operational excellence, and customer experience.

Interventions: PMO • Project Management • Operations Transformation • Business Performance • Customer Experience • Brand Development.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Chinese
Fluent
Swahili
Conversational
Rundi
Native or bilingual
Kinyarwanda
Native or bilingual
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

FarmRio
Operations & Customer Experience Supervisor
LUXURY GOODS
June 2024 - Today (2 years and 2 months)
Paris, France
Supervision of daily operations of a premium flagship store and coordination of multicultural teams.
Planning management, performance tracking, and reporting.
Focal point for incident management, customer relations, and compliance with internal procedures.
Management of IT systems, ensuring data reliability and optimization of in-store operations.
Retail Sales Management Operations Management Customer Relationship Management (CRM) Team Management
The Mith House
Founder & Brand Manager
ARTS AND CRAFTS
January 2019 - June 2024 (5 years and 5 months)
Burundi
Creation and development of a lifestyle concept store and space combining fashion, creation, culture, and event experiences.
Global operational management: brand strategy, business development, operational management, and project coordination.
Management of budgets, suppliers, strategic partners, and service providers in a demanding entrepreneurial environment.
Development and retention of a portfolio of local and international clients, collaborators, and partners.
Recruitment, training, and supervision of operational teams on various projects and events.
Implementation of brand positioning and visibility development initiatives in the fashion and lifestyle sector.
Brand Management Branding Art Direction Marketing Business development
HUAWEI TECHNOLOGIES
Project Control Manager - PMO
TELECOMMUNICATIONS
January 2016 - July 2018 (2 years and 7 months)
Bahrain, SN, Bahrain
Contribution to the management and delivery of large-scale international projects in the telecommunications and public infrastructure sectors.
Development and monitoring of schedules, budgets, performance indicators, and risk management plans.
Coordination of multicultural technical and operational teams in complex international environments.
Liaison between clients, internal teams, and management to ensure strategic and operational alignment of projects.
Monitoring of delivery operations, tracking project progress, and producing reports for management.
Participation in regional strategic projects involving multiple institutional and technical stakeholders.
Project Management Operations Management Project Management Technical Project Management

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Master 2 in Marketing and Brand Management
IAE Aix-Marseille Graduate School of Management
2024
Master of Science in Management
Bachelor of Communications Engineering
Beijing Jiaotong University
2015
Bachelor of Communications Engineering

Marketing Consultant

Reggie Michael Thayer Nkindi

Project Management | Brand Business Transformation

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