Rizki Perdana Putra.

Managed the maintenance schedule for crane services to ensure all operations ran smoothly. Enter technician working hours (man hours) accurately into the system to track productivity and costs Collaborate with purchasing and logistics teams to ensure spare part availability and verify delivery status to prevent technical downtime Prepared daily, weekly, and monthly performance reports for customers

Reduced quotation processing time by 20% by optimizing the document preparation workflow. Maintained a 98% accuracy rate in creating sales orders and e-faktur (invoices) using SAP. Executed Service Orders, Sales Orders, and billing processes, including the generation of e-faktur Checked stock levels and monitored "Work in Progress" to ensure orders were delivered on time. Collaborated with suppliers and subcontractors to ensure all tasks were finished on schedule.

Successfully led the implementation of a new software system for 4 different departments. Resolved 95% of helpdesk tickets within the same day for hardware and software issues Led the implementation of new systems and worked as a bridge between users and the programmer team. Analyzed business and user requirements for software development