Rivonirina Tahina Michael, Back Office Agent

Freelancer profile translated to English.

Back to original language

Description

Back Office & GRC Assistant – Customer Loyalty and Sales Support

Are you a salesperson or entrepreneur who wants to free up time to focus on your core business?

Entrust me with the management of your clients: I will handle follow-up, responses, and loyalty with seriousness and efficiency.

Experienced in customer relationship management since 2019, I ensure quality, structured, and professional work at a reasonable price.

Industry field of expertise

Languages

Malagasy
Native or bilingual
French
Fluent
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Meilleurtaux Santé
Back Office Agent
HEALTH AND WELLNESS
May 2024 - Today (2 years and 1 month)
Tananarive, Madagascar
> Management of customer emails
> Updating the database
> Making outgoing calls for the company
> Billing (reimbursement)
Customer Service Subcontractor
Back Office Manager
E-COMMERCE
August 2023 - December 2023 (4 months)
Tananarive, Madagascar
Back Office Agent:
> After-sales service
> Management of customer emails
> Technical Assistant
> Recording orders in the database
Vivetic Group
Customer Advisor
February 2019 - January 2020 (11 months)
> Handling incoming calls and making outgoing calls
> Email management
> Customer assistance and order tracking
> Billing (reimbursement)

Be the first to recommend Rivonirina

Help this freelancer shine by sharing your experience working together.

A

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

B

Baptiste Duhen

Fullstack developer

4.6

(4)

5

A

Amed Hamou

Senior Lead Developer

4

(2)

7

A

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Computer skills certificate
CEFOR
2012
Formation en logiciel de base : Word, Excel, Powerpoint
Baccalaureate
Lycée Arcade
2011
BACC

Check out Rivonirina's education

Web Editor

Office Manager