Freelancer profile translated to English.

Description

I am a self-taught woman with 5 years of experience in digital marketing. Rigorous, deadline-oriented, and delivering quality work, I assert myself as an expert in my field. I am open to any collaboration proposals.

Industry field of expertise

Languages

French
Native or bilingual
Malagasy
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Lumya | avera
Sales Page Designer | Dropshipping
E-COMMERCE
April 2022 - November 2022 (7 months)
Tremblay-en-France, France
In-depth search for product photos respecting given instructions
Find winning products
Write product descriptions
Product insertion
Write customer reviews
Search and insert review photos
Next sport
Customer Service Agent | Sports Store
E-COMMERCE
December 2020 - February 2022 (1 year and 2 months)
Tremblay-en-France, France
Process emails via Freshdesk and Gmail
Manage tickets with Google Sheet
Track customer orders
Process refunds
Process package returns
Track package transportation
Edit photos via Canva and Photopea
Scontrol
After-Sales Customer Service | E-commerce
E-COMMERCE
January 2020 - September 2020 (8 months)
Antananarivo, Madagascar
Order tracking
Customer support via Freshdesk, Zendesk, Gmail, Facebook
Process refunds/package returns
Search for product photos on Aliexpress
Write customer reviews
Write product descriptions