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Rita De OliveiraRD

Rita De Oliveira

Insurance Claims Processing & Management

€125/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Rita

With 3 years of experience in P&C claims management, I offer my services for writing procedures, client documents, and operational support for companies in the insurance, banking, or services sectors.

🔹 What I offer:
Writing business processes (claims management, complaints, file opening)
Creating templates for client letters/emails
Assistance in structuring quality guides or call scripts
Simplifying or summarizing general terms and conditions / client notices

✅ Objective: improve your internal efficiency and streamline communication with your clients.

📍 Available as a remote or on-site freelancer, serious, rigorous, and responsive.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • Portuguese

    Conversational

  • Lingala

    Native or bilingual

Can work on-site
Paris (up to 50km), Châtenay-Malabry (up to 10km), Angers (up to 10km)

Experience

  • Macif - COMEARTH Orsay
    P&C Claims Manager
    BANKING AND INSURANCE
    June 2025 - Today (1 year)
    Orsay, France
    Opening and processing of home insurance claims files (water damage, fire, storm, etc.) Appointing experts and monitoring their work Writing management letters and communicating with policyholders and third parties Analyzing expert reports to assess liabilities and compensation
    Customer Relationship Management (CRM)
  • FreelanceWeb16
    Literary and Specialized Translator
    PUBLISHING
    September 2021 - Today (4 years and 8 months)
    Angers, France
    Translation of documents from French to Spanish and from Spanish to French. Administrative - literary documents
  • ATM ASSURANCES
    Insurance Claims Manager
    June 2022 - April 2025 (2 years and 10 months)
    Angers, France
    Processing and monitoring of claims files Checking documents, follow-ups, coverage Writing claims processing procedures

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Education

  • Professional title in work-study Real Estate Assistant
    Eurobail Formation Paris
    2026
    Titre professionnel en alternance Assistant immobilier
  • Bachelor's degree in Literature
    Erasmus at the University of Zaragoza
    2019
    Licence

Skill set

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