Freelancer profile translated to English.

Description

Senior Product Owner with 8 years of experience in the luxury sector. I work in high-stakes business environments, managing digital solutions for key processes (showrooms, purchasing, merch planning), in direct liaison with business and IT teams.

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

ChristianDiorCouture
Senior Product Owner Merch Planning | 2020-2026
LUXURY GOODS
September 2020 - April 2026 (5 years and 7 months)
Paris, France
Product Management:

Managed a Merch Planning product consisting of 3 applications in a high-stakes retail environment
Managed and prioritized a mixed backlog (user stories, incidents, evolutions) with up to 50 simultaneous tickets
Coordinated business and IT teams
Liaised with the Product Manager and business teams
Facilitated Agile rituals (daily, sprint planning, review, retrospective)
Authored user stories and validated deliveries
Monitored development with technical teams
Tested and validated developments
Provided application support and resolved critical incidents.

Run & Performance:

Managed a high volume of incidents (50 to 80 incidents/week during critical periods)
Prioritized anomalies and ensured application run stability
Anticipated operational risks in a high-volume environment
Continuously improved IT / business coordination

Showrooms (critical business moments):

Managed IT support during showrooms for 100+ users
Handled critical incidents in real-time under high business pressure
Coordinated IT and business teams to ensure business operations continuity
Analyzed user feedback to propose improvements and simplify the purchasing process.
Agile Methodology Incident Management Backlog Management Team Coordination Product Ownership
Christian Dior Couture:
Supply Chain Consultant / IT Support | 2018-2020
LUXURY GOODS
July 2018 - September 2020 (2 years and 2 months)
Paris, France
Managed and prioritized incidents in a critical environment
Provided IT support to business users and change management assistance
Continuously improved supply chain processes
Performed data quality control and anomaly correction
Coordinated with business teams to ensure operational continuity.
Incident Management Pressure Management Continuous Improvement Data Analysis Documentation
Zambon France
Supply Chain Analyst | 2017-2018
PHARMACEUTICALS INDUSTRY
February 2017 - February 2018 (1 year)
Paris, France
Monitored and analyzed logistics KPIs: service rate, stock variation analysis.
Managed inventory and optimized procurement.
Managed product catalog: created and modified item records on SAP.
Managed supplier invoices.
Analyzed sales forecasts and adjusted needs.
KPI Analysis Inventory Management Data Analysis Dispute Management Supplier Invoice Management