Freelancer profile translated to English.

Description

Former automotive diagnostic technician, I specialized in data analysis. I combine automotive business expertise with advanced technical skills to transform your vehicle data into actionable insights and strategic decisions.

Languages

Arabic
Native or bilingual
French
Fluent
German
Conversational
English
Basic

Workplace preferences

Can work on-site

Saint-Affrique (up to 50km)

AUTO NEJMA
Automotive Advisor (BYD)
March 2025 - April 2025 (1 month)
• Reception of customers in person and by phone with active listening to understand their complaints
• Administrative follow-up of customer files
• Precise identification of needs based on the vehicle
• Information and support for the customer throughout the repair process
Back-office
• Preparation of files before the customer's arrival
• Coordination with the workshop
Microsoft Excel Teamwork Microsoft Word Communication motivated
Auto nejma
Automotive Advisor (BYD)
February 2025 - February 2025
• Reception of customers in person and by phone with active listening to understand their complaints
• Customer file follow-up
auto nejma
Technical Support (BYD)
April 2025 - April 2025

- Having information on the brand and models
- Repair assistance
- System understanding