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Richard RattonRR

Richard Ratton

Facilitator, performance optimization & CX

On-demand
Lyon, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Richard

Placing the Human at the heart of the thinking process - whether in a customer experience improvement approach or as a stakeholder in a project - is the foundational bedrock for achieving full and complete success. Indeed, not only is the Human not a mere adjustment variable or an unavoidable risk factor, but it is, on the contrary, the unifying, structuring, revealing, differentiating, and determining element for creating a real Value Proposition.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • education nationale
    General Secretary in a Public Educational Institution (multidisciplinary high school > 1200 students with GRETA & CFA)
    January 2025 - Today (1 year and 5 months)
    FINANCIAL AND BUDGETARY MANAGEMENT:
    • Develop, execute, and evaluate a budgetary strategy.
    • Advise and alert the head of institution on the institution's financial room for maneuver.
    • Organize budget monitoring.
    • Maintain budgetary accounting.
    • Develop partnership agreements for the institution.
    • Develop budgetary analysis and synthesis documents.
    • Ensure legal, administrative, and financial monitoring (compliance with texts, procedures, deadlines, etc.).
    • Implement the purchasing policy. MATERIAL MANAGEMENT:
    • Identify and list the institution's needs.
    • Guarantee the safety of property and people.
    • Ensure the maintenance of equipment and facilities.
    • Establish mandatory and necessary contracts, and monitor their execution.
    • Collaborate with the relevant local authority to organize and monitor various works.
    • Participate in and monitor the DUER (Unified Risk Assessment Document).
    • Prepare the safety commission.
    • Organize the catering service. HUMAN RESOURCES MANAGEMENT AND SUPERVISION:
    • Organize the work of administrative and technical staff.
    • Conduct professional interviews for staff in the department.
    • Collaborate with the relevant local authority on the administrative follow-up of technical staff files.
  • education nationale
    General Secretary in a Public Local Educational Institution (middle school > 500 students)
    September 2023 - January 2025 (1 year and 4 months)
    Lyon, France

    • Participate in the institution's management within the leadership team;
    • Assist and advise the head of institution in their administrative decision-making;
    • Develop and execute the budget; analyze and evaluate a budgetary strategy and act as a financial expert for the accounting officer;
    • Implement and monitor financial risk management as part of the public managers' liability regime;
    • Lead and supervise logistics serving users, manage material resources (operation of the EPLE for missions not taken over by local authorities in terms of logistics, maintenance, upkeep, safety, catering, etc.) and oversee risk prevention operations;
    • Ensure the coordination, simplification, and security of all administrative tasks and supervise the relevant staff (secretariat, enrollment, finance, etc.);
    • Maintain relations with the institution's partners in their areas of expertise, particularly state services and local authorities;
    • Liaise with the accounting agency and the rectorate, perform cost accounting in conjunction with the accounting officer, and conduct management control;
    • Ensure internal control over all professions within their scope of responsibility;
    • Strengthen communication and consultation at all levels;
    • Coordinate the social and environmental responsibility of the EPLE;
    • Provide HR information to the institution's staff as part of the local human resource management policy.
  • Time for the Planet
    Associate
    December 2022 - Today (3 years and 6 months)
    Time for the Planet is a mission-driven company that aims to raise €1 billion to deploy 100 innovations to combat global warming. It is possible to become a shareholder starting from one euro invested. We are the last generation that can prevent climate collapse. Let's act together! If you want to know how to get involved, click here: https://www.time-planet.com/fr Links to add: The website: https://www.time-planet.com The video: https://www.youtube.com/watch?v=DZnWYPM8dzg&t=4s

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Education

  • BULATS (Business Language Testing Service), Langue anglaise et littérature, général
    University of Cambridge
    2013
    BULATS (Business Language Testing Service), Langue anglaise et littérature, général
  • Technicien supérieur en gestion, Comptabilité et commerce / gestion
    AFPA
    2000
    Technicien supérieur en gestion, Comptabilité et commerce / gestion

Skill set

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