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About Richard

Richard Drianne – Sales, Marketing, and Customer Relations Trainer Consultant

With over 15 years of experience in the sales, marketing, and customer relations sectors, I support companies, training organizations, and apprenticeship training centers in developing the skills of their employees and learners.

After 15 years of operational experience in sales, including 10 years with FNAC in demanding technological markets, I chose to pass on my expertise through vocational training. For over 7 years, I have been working with diverse audiences on topics related to sales, customer relations, commercial prospecting, and sales performance development.

As a trainer-consultant and member of professional juries, I design and lead dynamic, practical training sessions that are directly applicable in the field. My teaching approach is based on exchange, role-playing, and sharing experiences to promote sustainable skill acquisition.

Areas of Intervention
Sales Techniques
Customer Relations and Satisfaction
Commercial Prospecting
Client Development
Sales Negotiation
Customer Relations Excellence
Sales and Distribution
Preparation for certifications and professional qualifications

My Commitments

✔ Personalized training according to your needs
✔ Operational and results-oriented approach
✔ Interventions throughout France and remotely
✔ Adapted training materials and assessments

I am at your disposal to discuss your training projects and contribute to the development of your teams' skills.
  • French

    Native or bilingual

Can work on-site
Poitiers (up to 50km)

Experience

  • Le Souvenir s'entretient
    Business Owner
    January 2006 - April 2007 (1 year and 3 months)
    Chasseneuil-du-Poitou, France
    Cleaning and floral arrangement of graves. Quotation and invoicing. Prospecting and follow-up of client portfolio.
  • AUCHAN
    Self-service employee
    January 2004 - January 2006 (2 years)
    86100 Châtellerault, France
    Management of seasonal platforms in the bazaar sector: Christmas toys, Back to school, Garden.

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Education

  • Professional Trainer for Adults
    A FPA
    2019
    Formateur Professionnel d'Adultes
  • General Baccalaureate in Economics and Social Sciences
    - E. BRANLY
    2002
    Baccalauréat général Economique et Social

Categories

  • Other