Freelancer profile translated to English.
Back to original languageAbout Richard
30 years of experience in major business & Information Systems projects, particularly in Banking, Insurance, Energy, and Telecoms.
• Leading IS transformations: Opportunity and impact analysis, information system architecture, business software selection, business transformation projects
• Leading IT department transformations: IT department transformation projects, IT sourcing, outsourcing, service center implementation, SLA, CMMI, ITIL, COBIT, e-SCM compliance
• Cybersecurity Management: challenges, organizations, tools
• Change Management: Analysis and anticipation of obstacles, participation, communication, personalized coaching, training.
• Processes and Quality: Process engineering and management, maturity assessment, compliance audit, certification support.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- VALLOURECIT Governance Policy and ProceduresMay 2024 - Today (2 years and 3 months)Paris, France• Definition of the governance framework, capabilities repository, and governance dashboard.• Governance of international IT service contracts• Training, coaching, communication in an international environment – English.
- Crédit Agricole Payment Services
On Malt
PMO for the IS Strategic PlanNovember 2020 - September 2021 (10 months)Guyancourt, FrancePreparation and conduct of Steering Committees, project committees, coordination and progress monitoring of workstreams, planning and budget monitoring, reporting. - Credit Agricole Payment ServicesOutsourcing of IT ProductionBANKING AND INSURANCEJanuary 2018 - April 2020 (2 years and 4 months)Saint-Quentin, France- Support to the transition program director: Transfer of IT production from CA Payments & Services to the IT production GIE of the CA group, SILCA then CAGIP- Context of SILCA's reorganization to become CAGIP, a service provider for the majority of the group's entities, including regional banks.- Integration of CAPS IT operations staff into SILCA. Adoption of CAGIP's standard ITSM processes, with subcontracting in India. Change management support for Support and Integration teams to adopt a more comprehensive role of Operations Engineer.- Transformation of infrastructures to CAGIP technical standards: hardening of workstations, virtualization and server reconstruction.- Establishment of client-supplier relationships and quality of service reporting.
Reviews
Cyrille
Crédit Agricole Payment Services
Reviewed on 9/23/2021
Richard demonstrates a seriousness and professionalism that inspires confidence. I was delighted to be able to work with Richard on IT transformation program management missions.
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Education
- Telecommunications EngineerTelecom Paris Engineering School - ENST1990
- Postgraduate degree in Strategic Business ManagementICG2005
Certifications
- ARELS Examination TrustARELS1990
- ISO Audit ManagerLRQA2002