About Riccardo
Italian
Native or bilingual
French
Native or bilingual
English
Conversational
Experience
- Home Suite Home,Property Account ManagerJune 2024 - August 2025 (1 year and 2 months)Paris, France⢠Management of a portfolio of short & medium-term apartments⢠Traveler experience management⢠Quality control & field coordination⢠Listing creation on various platforms (Booking, Airbnb)⢠Logistics support and incident management⢠Internal monitoring and reporting⢠Supervision of operational organization (listings, calendar, anomalies)
- Paris West Living,General ManagerOctober 2023 - June 2024 (8 months)Paris, France⢠Portfolio development and management: prospecting and converting leads into clients⢠Operational management: ensuring the proper upkeep of properties, client satisfaction, and profitability of the structure⢠Management of all maintenance during or after rentals⢠Complaint and dispute management and providing appropriate solutions⢠Quality control of apartment services⢠Development of professional partnerships⢠Supervision of operational organization: guest reception, coordination, scheduling, staff management, relations with service providers, and recruitment.
- CheckMyGuest ParisAccount ManagerSeptember 2021 - September 2023 (2 years)⢠Ensuring the proper management of the portfolio, maintenance, upkeep, listings, and traveler experience⢠Complaint and dispute management⢠Ensuring good coordination between teams⢠Management of all maintenance during and after rentals⢠Quality control of apartment services⢠Supervision of operational organization: guest reception, scheduling coordination, management of relations with service providers⢠Creation of listings on various platforms (Booking)
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Education
- Master 2 Management and Development of Real Estate AssetsEcole SupĂŠrieure de l'Immobilier (ESI) Courbevoie2023IAE Master 2 Management et DĂŠveloppement de Patrimoine Immobilier
- Bachelor's Degree in Real Estate Asset ManagementEcole SupÊrieure de l'Immobilier (ESI) Courbevoie2021Licence Charge de Gestion Patrimoniale Immobilière