About Ricardo
Portuguese
Native or bilingual
English
Native or bilingual
French
Basic
Spanish
Basic
Experience
- MagnirulesRelease ManagerPHARMACEUTICALS INDUSTRYMay 2022 - Today (4 years and 1 month)Lisbon, PortugalOwned and managed the end-to-end release lifecycle for multiple concurrent software products, coordinating delivery from development through to production deployment.Maintained and evolved the release calendar, ensuring alignment across engineering, QA, and business stakeholders to meet committed delivery dates.Chaired release readiness meetings and enforced go/no-go criteria, reducing post-release incidents by ensuring all quality gates were met prior to deployment.Collaborated with DevOps and platform engineering teams to improve CI/CD pipeline automation, reducing manual deployment steps and deployment lead times.Managed change requests in line with SAFE change management processes, liaising with the Change Advisory Board (CAB) for approvals.Coordinated environment provisioning and scheduling across development, testing, and staging environments to prevent conflicts and maximise delivery throughput.Acted as the primary escalation point during release execution, triaging issues and coordinating rollback procedures where necessary.Produced and maintained post release documentationTracked and reported on key release metrics (deployment frequency, lead time, change failure rate) to drive continuous improvement initiatives.Mentored junior team members on release processes, tooling standards, and best practices.
- MagnirulesFounder and Managing PartnerApril 2022 - Today (4 years and 2 months)PortugalDaily management of company to provide freelancer work to worldwide customers.Accounting and HR management
- Merkle EMEAAdobe Experience Manager Consultant / DevOps / Release ManagerJanuary 2021 - April 2022 (1 year and 3 months)Lisbon, PortugalResponsible for working with customers in providing consulting services to install, develop, deploy and maintain Adobe Experience Manager (AEM) solutions including AEM Sites for content management and AEM Forms for business solutions that incorporate form design, data capture, and automated workflows. Support the continuous improvement of AEM deployments through technical process, optimisation of software configurations, training and best practice guidance
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Education
- Licenciado, Eng. InformáticaUNIVERSIDADE NOVA DE LISBOA2006Licenciado, Eng. Informática
Certifications
- ITIL Foundation in IT Service ManagementAxelos2019
- Scrum Fundamentals CertifiedScrum Alliance2018