Riadh B.

Mission: Transform 30 hours of weekly manual research into 45 automated minutes.

The problem:

A marketing agency was losing 30 hours/week searching for companies on Google, extracting their contact information, and qualifying leads. Result: incomplete data, frequent errors, exhausted team.

My solution:

An intelligent system with 3 AI agents working as a team:

🤖 Agent 1: Scrapes 100 Google pages and extracts company information (name, sector, size, location)

📧 Agent 2: Finds and verifies emails + phone numbers (Hunter.io, Dropcontact)

🔗 Agent 3: Automatically detects LinkedIn, Twitter, and Facebook profiles

All cleanly exported to Google Sheets, ready to use.

Concrete results:

- 500 qualified companies per session

- 45 minutes vs. 30 hours before

- 95% data accuracy

- 78% of emails validated and deliverable

- 120 hours saved each month

Technologies: Make.com, Apify, OpenAI, Hunter.io, Google Sheets API

Delivered with complete documentation, video tutorial, and 3 months of support.

Mission: Reduce customer support load by 80% through an AI conversational assistant available 24/7.

The problem:

A SaaS startup received 200+ support tickets/month. Average response time: 4 hours. A team of 2 people overwhelmed, frustrated clients, explosive support costs (€4000/month in human resources).

My solution:

Intelligent AI chatbot integrated into the website and application:

🤖 Natural understanding of customer questions (OpenAI GPT-4)

📚 Automatic access to the complete knowledge base

🌍 Multilingual support (FR/EN/ES automatic)

🔄 Intelligent escalation to human when necessary

📊 Analytics and continuous improvement

Scenarios handled automatically:

- Password reset

- Billing and subscription questions

- Common technical bugs (20 scenarios)

- New user onboarding

- Documentation requests

Measured results:

- 80% of tickets resolved automatically

- Response time: 30 seconds (vs. 4 hours before)

- Customer satisfaction: 4.8/5

- 30 hours/month saved for the team

- ROI: €2500/month savings from the 2nd month

Stack: Voiceflow, OpenAI GPT-4, Intercom, Notion knowledge base, webhooks

Delivered with: Real-time analytics dashboard, maintenance documentation, team training, 3 months support included.

️ Services offered:

• Workflow Automation

• Automated LinkedIn & Email Prospecting

• Intelligent Lead Nurturing & Scoring

• Conversational AI Chatbots (Voiceflow, OpenAI)

• Data Extraction & Enrichment

• Multilingual AI Voice Agents