About Riad
English
Fluent
French
Native or bilingual
Arabic
Basic
Experience
- Riad DIKES ConsultingConsultant / Digital Workplace Project ManagerCONSULTING AND AUDITSApril 2020 - Today (6 years and 2 months)Paris, France➡️ Consulting and support in digital collaboration1. Supporting business units and IT in the deployment of intranets, modern workplaces, or Office 365 and Google Workspace digital workplaces in very different organizations: opportunity studies, scoping, auditing and digitizing existing workflows or processes, identifying use cases and areas for improvement for transforming work methods (e.g., digital management of information and documentation within teams)2. Training on tools offered by Microsoft 365: OneDrive, Teams, SharePoint, and other O365 applications with hands-on practice3. Developing collective intelligence for better organization and creativity at work with visual management tools like Klaxoon, Kahoot!, Miro, Mindmapping4. Creating conversational bots to improve the employee experience in SMEs and large companies (e.g., HR chatbots, IT helpdesk chatbots with workshops for creating and training chatbots)➡️ Some use cases:A/ Theoretical and practical training for teachers and administrative staff on the use of Google Workspace tools in primary schoolsB/ Creation of chatbots for companies with specific needs (e.g., creation of a chatbot conversation process for automated incident ticket creation or for booking meeting rooms)C/ Support for the deployment of a corporate intranet in a large company specializing in testing, inspection, and certification
- KPMG FranceOffice 365 Change Management ConsultantCONSULTING AND AUDITSFebruary 2022 - October 2022 (9 months)Courbevoie, FranceSupport and consulting for the development of uses for Microsoft 365 tools within the IT department in the Digital Workplace team:◾ Involvement in projects requiring change management and including communication, documentation, and training activities for KPMG employees (e.g., Skype to Teams Migration project)◾ Conducting workshops to improve skills and adoption of new modern workplace tools (e.g., SharePoint Online, Teams, OneDrive...)◾ Technological monitoring and information sharing on the Microsoft 365 environment
- ExpertimeSenior Digital ConsultantDIGITAL AND ITJanuary 2019 - December 2019 (11 months)Viroflay, FranceDigital transformation consulting assignments for clients of the Modern Workplace / Digital Workplace team (HDSH, Kerialis, SOS Village d'enfants, CCCA-BTP...).➡️ Creation of packaged offers: development of collaborative uses with Teams or Klaxoon➡️ Commercial proposals for the deployment of Office 365 (scoping, opportunity studies)➡️ Training on Office 365 uses and change management support➡️ Production of webinars (e.g., "Microsoft Teams: finding the balance between governance and adoption")➡️ Design of events (Meetup format in Paris) on Teams and digital workplaces (presentation support, coordination of external speakers, preparation of presentations)➡️ Creation of content aimed at marketing the digital workplace consulting offer (e.g., Expertime website, newsletter...)➡️ Empowering employees in the practice of visual management and effective meetings➡️ In-person and video training for Expertime teams on the use of Klaxoon (e.g., functional presentation, benefits, and use cases for Modern Workplace consultants, the HR team, the Powell Software development team)
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Education
- Executive MBA Entrepreneurship in the Digital AgeVisiplus Academy & Collège de Paris2020Programme : - Gestion d'entreprise (logique financière et budgétaire des managers) - Stratégie d'entreprise et modes de management dans un monde numérique - Management des hommes et nouvelles pratiques d'encadrement - Commerce et entrepreneuriat - Développement commercial et marketing à l'ère du digital
- Professional Bachelor's Degree in Multimedia Project ManagementIUT Marne La Vallée2006Dominantes en gestion de projet, marketing et communication digitale.
Certifications
- Succeeding in your digital transformation of work methods with Microsoft 365LinkedIn2021
- Creating a Culture of ChangeProject Management Institute2021