Freelancer profile translated to English.

Description

With over 20 years of experience in IT maintenance, network administration, and technical support, I wish to offer my skills to your company as an IT Support Technician.

Throughout my career, I have developed in-depth expertise in diagnostics, hardware repair, and IT infrastructure management. Through my experiences at Musée Central in Algeria, Solution 30, Bouygues Telecom, Fnac, and Honeywell, I have acquired a solid command of Windows and Linux systems, virtualization (VMware, VSphere), IT monitoring, and cybersecurity.

Rigorous and responsive, I have also had the opportunity to provide on-site support to professional and individual clients, ensuring effective technical support tailored to each need. My service-oriented approach and adaptability allow me to evolve confidently in demanding and constantly changing environments.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Toulouse (up to 50km)

riadtechservices
IT and Network Technician
April 2021 - Today (5 years and 4 months)
Toulouse, France
With over 20 years of experience in IT maintenance, network administration, and technical support, I wish to offer my skills to your company as an IT Support Technician.
Throughout my career, I have developed in-depth expertise in diagnostics, hardware repair, and IT infrastructure management. Through my experiences at Musée Central in Algeria, Solution 30, Bouygues Telecom, Fnac, and Honeywell, I have acquired a solid command of Windows and Linux systems, virtualization (VMware, VSphere), IT monitoring, and cybersecurity.
HP, Lenovo, Dell
Certified Technician
January 2024 - December 2024 (11 months)
• Diagnosis and repair of HP, Dell, and Lenovo hardware
• Intervention on Amazon Ricoh terminals
Bouygues Telecom & Orange
Support Technician
January 2023 - December 2023 (11 months)
Toulouse, France
• Verifying and troubleshooting internet services for individual and professional clients
Installation of internet boxes/decoders