Freelancer profile translated to English.
Back to original languageAbout Rhaky
A customer relationship professional in the luxury sector, I support an international clientele daily with high standards, attention to detail, and a premium service mindset.
Accustomed to operating in a premium environment, I can manage complex requests with calm, responsiveness, and discretion, while maintaining an impeccable quality of interaction.
I am now offering my freelance services for the following missions:
- Customer service / After-sales service (email, chat)
- Administrative assistance
- Customer relationship management
- E-commerce / premium brand support
- Written communication FR / EN
- Customer inquiry tracking and processing
Rigorous, organized, and autonomous, I quickly adapt to the tools and processes of each company. I am committed to ensuring a smooth, high-quality customer experience that is true to the brand image.
Available for one-time or regular assignments, remotely.
French
Native or bilingual
English
Native or bilingual
German
Native or bilingual
Spanish
Conversational
Portuguese
Basic
Remote only
Primarily works remotely
Experience
- Ville de Regensburg – AMT Kommunale JugendarbeitInternApril 2025 - August 2025 (4 months)Participated in the coordination of international youth activities. Summer camp counselor hired by the city during the internship.
- Erich-Maria-Remarque Schule,Language AssistantMarch 2023 - April 2023 (1 month)Osnabrück, NI, GermanyMonitored language learning activities and cultural exchanges, with contact with younger individuals.
- Université d'AngersActive Member of the LLCER English Student UnionJanuary 2018 - January 2020 (2 years)FranceOrganized cultural activities and events related to university life for students.
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Education
- Master of European and International StudiesUniversité Clermont Auvergne (France) & Universität Regensburg2025Master Etudes Européennes et Internationales
- End-of-study internshipStage de fin