Rezki Kies

- Technical referent in exchanges with the IT department and external IT development teams

- Loyalty France Technical Referent for technical architecture (CIAM, Gigya, Salesforce SFMC, Maxxing, Liferay...)

- Management of the annual roadmap for the Client Capital France department

- Management of 3PbyDesign for various technical components

- Technical steering of marketing games with the objective of data enrichment (Christmas games, partnerships, etc.)

- Steering of promotional offer creations at TotalEnergies stations.

- Management and challenging of contracts with partners (Thalès, Staci, Allianz, Captain Wallet, Kameleoon, Capgemini, CGI, etc...)

- Technical management of the online consumer complaint management platform

- Responsible for the creation of TotalEnergies Club cards and station supplies. (And other consumables like letters, page backgrounds, etc.)

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- Expression of Need / Specifications Document / Acceptance Criteria

- Challenging and validation of quotes

- Weekly Monitoring Committee

- Quality Control

- Delivery Organization

- Steering Committee

- Risk Analysis. Definition of a backup plan.

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- https://club.totalenergies.fr/

- https://cloud.mon-club.totalenergies.fr/jeudigital/

- https://jeu.club.totalenergies.fr/

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- Reduction of budget expenses by 40% with an increase in the same results achieved in 2023

- Successful management of the internal audit of the Client Capital France department for 2024 (score of 4/5)

- Implementation of social media partnerships and tense management of account creation during high traffic periods.

- Technical steering of the Total to TotalEnergies rebranding for the Loyalty France scope

- Implementation of a game platform within the TotalEnergies architecture, currently used by about ten countries

- Launch of Christmas games 2020 and 2021, PAP 2021, 2022, 2023 and 2024, 24 Hours of Le Mans games, Rugby World Cup games, Advent calendar, etc...

- Implementation of business and technical processes within the Client Capital team

- Launch of a registration site with influencer partnerships on Instagram, Facebook, and Snapchat social networks.

- Graphic redesign of the TotalEnergies Club website in 2024

- Implementation of a digitalization solution for the TotalEnergies Club card on Android and iOS.

- Implementation in March 2024 of the 100 for 100 operation announced by the CEO of TotalEnergies Patrick Pouyanée on the boutique and track courses. (€100 fuel discount for the first 100,000 users reaching €1000 in fuel expenses)

- Implementation of Loyalty France components in the TotalEnergies Wash application

- Migration of the loyalty platform to Maxxing Saas in 2024

- Implementation of GDPR compliance updates (2021, 2022, 2023, and 2024)

Creation of the e-commerce site https://www.ruedelamontre.fr on my own.

Technical management of the Nestlé France platform:

https://www.croquonslavie.fr

https://www.herta.fr

https://www.buitoni.fr

https://www.ricore.fr

https://www.maggi.fr

https://www.LaTableaDessert.fr

https://collectepro.nespresso.com/

https://www.bebe.nestle.fr/

https://www.purina.fr

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Implementation of the Nestlé European data centralization project:

- Implementation of intelligent user management with Gigya on our sites (SSO, Social Login...)

- Interfacing with Salesforce Marketing Cloud

- Advanced Google Analytics tagging plan (Datalayer)

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Interfacing Gigya with Salesforce:

- Forwarding consumer information (opt-in, etc.) to Salesforce for targeted communications/newsletters

Implementation of a "Qualifio" game platform in the Nestlé France universe (also interfaced with Gigya and Salesforce)

Management of technical animation for Nestlé France sites:

- Implementation of the Discount Voucher system (API, data feeds, control...)

- Management of User comments with BazaarVoice (API Feed)

- Management of the Game platform and direct interfacing with our sites

- Management of automatic and centralized retrieval of Recipes on the sites

- Management of automatic and centralized retrieval of Product Sheets on the sites

- Implementation of rapid data acquisition solutions

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Implementation of monitoring and control tools:

- Correction of security vulnerabilities detected by Nestlé security scans

- Study of the performance of Nestlé France sites with Quanta, Uptime Robot, and other analysis tools

- Implementation of Google AMP to improve performance

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SEO analysis, audit-based challenges, achievements.

Steering of service agencies (development, webmastering, SEO...)

- Expression of Need / Specifications Document / Acceptance Criteria

- Challenging and validation of quotes

- Weekly Monitoring Committee

- Quality Control

- Delivery Organization

Steering of third-party Web Services used by the platforms

Committee with the legal department to consider European regulations (GDPR, CNIL...)