Freelancer profile translated to English.

Description

Experienced administrator with strengths in data entry, file processing, and correspondence. Precise, reliable, and discreet when handling sensitive data. I welcome any task and challenge and am fully committed – whether it's classic back-office work or new administrative projects. Available up to 20 hours/week, flexible, and remote-capable.

Languages

German
Native or bilingual
French
Native or bilingual
English
Conversational
Albanian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Groupe Mutuel
Claims Handler Accident Insurance (KVG)
BANKING AND INSURANCE
July 2020 - Today (6 years)
With several years of experience in claims handling in the insurance sector (focus on accident insurance according to KVG), I offer professional support for administrative tasks, data entry, and correspondence.
My core competencies:
Precise and fast data entry into complex systems
Processing and verification of files and documents
Written correspondence (German, French, and English)
Understanding of regulated processes and documentation requirements, as common in the insurance and healthcare sectors
Careful handling of sensitive and confidential data
I support SMEs, fiduciary offices, practices, and companies with administrative bottlenecks, data entry projects, accounting pre-work, or general back-office tasks. Thanks to my experience in a highly regulated environment, I work in a particularly structured, accurate, and timely manner.
Staatssekretariat für Migration
Social Worker
SOCIAL NETWORKS
March 2014 - June 2020 (6 years and 3 months)
Bern, Switzerland
Several years of experience in the social sector.
In addition, I performed administrative tasks such as staff planning, organization of weekly workflows, managed the internal network, and carried out all administrative tasks.
Social Work IT Planning Network Administration System Administration
Desperado
Barista
January 2010 - June 2020 (10 years and 5 months)
Fribourg, Switzerland
As a student, I worked as a barista and in service.
In addition, I was responsible for ordering goods and staff planning.
Organizational Development Multitasking